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Operating Manual

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Summary of Contents for Agilent Technologies 5977B Series

• Page 1: Operating Manual

  Agilent 5977B Series  Operating Manual Agilent Technologies..

• Page 2: Safety Notices

  Notices © Agilent Technologies, Inc. 2016 Warranty Safety Notices No part of this manual may be reproduced in The material contained in this docu- any form or by any means (including elec- ment is provided “as is,” and is sub-..

• Page 3: About This Manual

  This manual contains information for operating and maintaining the Agilent 5977B Series Mass Selective Detector (MSD). “Introduction” Chapter 1 describes general information about the 5977B Series MSDs, including a hardware description, general safety warnings, and hydrogen safety information. “Installing 7890 GC Columns”..
• Page 4 “CI Maintenance” Chapter 6 describes maintenance procedures unique to CI MSDs. 5977B Series MSD Operating Manual..
• Page 5 5977B Series MSD Operating Manual..
• Page 6 • Agilent GC and GC/MS User Manuals and Tools DVD set • Agilent GC/MS Software Information and Manuals memory stick See the Agilent 5977B MSD with MassHunter Quick Start document for information on finding and installing the documentation located on this USB and DVDs. 5977B Series MSD Operating Manual..

• Page 7: Table Of Contents

  To Condition a Capillary Column To Install a Capillary Column in the GC/MS Interface Using the Self-Tightening Column Nut To Install a Capillary Column in the GC/MS Interface Using a Standard Column Nut To Install the Interface Tip Seal 5977B Series MSD Operating Manual..
• Page 8 Configuring the MSD through the Web User Interface (WUI) To change the network settings of the MSD eModule Mini Display Readout Front Panel Instrument Status LED Before You Turn On the MSD Pumping Down Controlling Temperatures Controlling Column Flow Controlling JetClean Hydrogen Flow 5977B Series MSD Operating Manual..
• Page 9 To Pumpdown the MSD in CI Mode To Set Up the Software for CI Operation To Operate the Reagent Gas Flow Control Module To Set Up Methane Reagent Gas Flow To Use Other Reagent Gases 5977B Series MSD Operating Manual..
• Page 10 To Connect/Disconnect Wiring from the EI XTR, SS, and Inert Sources To Disassemble the EI SS or EI Inert Source To Disassemble the EI XTR Source To Clean an EI XTR, SS, or Inert Source To Assemble an EI SS or Inert Source 5977B Series MSD Operating Manual..
• Page 11 Source To Remove the CI Source To Connect/Disconnect non-HES Model Wiring from the CI Source To Connect/Disconnect EI HES Model Wiring to the CI Source To Disassemble the CI Source To Clean the CI Source 5977B Series MSD Operating Manual..
• Page 12 To Assemble the CI Source To Remove the CI Source Filament To Install a CI Source Filament To Install the CI Source 5977B Series MSD Operating Manual..
• Page 13 Agilent 5977B Series MSD Operating Manual Introduction 5977B Series MSD Version Abbreviations Used The 5977B Series MSD MSD Hardware Description Important Safety Warnings Hydrogen Safety Safety and Regulatory Certifications Intended Use Cleaning/Recycling the Product Accidental Liquid Spillage Moving or Storing the MSD..

• Page 14: Introduction

  Pfeiffer DUO 2.5 foreline pump. There are three types of electron ionization (EI) sources available on the 5977B Series MSD, a standard EI stainless steel (SS) source, an EI Extractor (XTR) source available on the Inert+ MSD model, and a high efficiency source (HES).

• Page 15: Abbreviations Used

  High-energy dynode (refers to detector and its power supply) High Efficiency Source. New generation EI source constructed from inert material Inert Standard EI source constructed from inert materials Inert+ MSD model designation equipped with an EI XTR source Inside diameter Local Area Network 5977B Series MSD Operating Manual..
• Page 16 PFHT 2,4,6-tris(perfluoroheptyl)-1,3,5-triazine (calibrant) PFTBA Perfluorotributylamine (calibrant) Quad Quadrupole mass filter Radio frequency RFPA Radio frequency power amplifier Stainless steel Torr Unit of pressure, 1 mm Hg Turbo Turbomolecular (pump) Web user interface EI Extractor source 5977B Series MSD Operating Manual..

• Page 17: The 5977b Series Msd

  • Independently GC heated GC/MSD interface Physical description The 5977B Series MSD housing is approximately 41 cm high, 30 cm wide, and 54 cm deep. The weight is 39 kg for the diffusion pump mainframe, 44 kg for the standard EI turbo pump mainframe, and 46 kg for the EI/CI turbo pump mainframe.
• Page 18 * Total gas flow into the MSD: column flow plus reagent gas flow (if applicable). Based on helium gas use. For other gases the maximum flow will vary. † Expect degradation of spectral performance and sensitivity. ‡ Turbo pump models are field upgradeable to CI. ** Direct insertion probe. 5977B Series MSD Operating Manual..

• Page 19: Msd Hardware Description

  Introduction 1 MSD Hardware Description 7890B GC control panel 7890B GC 5977B Series MSD power switch System status LED GC power switch Figure 1 5977B Series GC/MSD system, shown with an Agilent 7890B GC 5977B Series MSD Operating Manual..
• Page 20 Chapter 5, “Operating in CI Mode” on page 119.) The 5977B Series CI system field upgrade adds the following to the 5977B Series MSD: • EI/CI GC/MSD interface • JetClean option that shares the same MFC system EI/CI GC/MSD interface •..

• Page 21: Important Safety Warnings

  The printed circuit boards in the MSD can be damaged by electrostatic discharge. Do not touch any of the boards unless it is absolutely necessary. If you must handle them, wear a grounded wrist strap, and take other antistatic precautions. 5977B Series MSD Operating Manual..
• Page 22 The oil pan under the foreline pump can be a fire hazard Oily rags, paper towels, and similar absorbents in the oil pan could ignite and damage the pump and other parts of the MSD. 5977B Series MSD Operating Manual..

• Page 23: Hydrogen Safety

  • Hydrogen has a very low ignition energy. • Hydrogen that is allowed to expand rapidly from high pressure can self-ignite. • Hydrogen burns with a nonluminous flame which can be invisible under bright light. 5977B Series MSD Operating Manual..

• Page 24: Gc Precautions

  All users should be aware of the mechanisms by which hydrogen can accumulate and know what precautions to take if they know or suspect that hydrogen has accumulated. (See Table 4 on page 25.) Note that these mechanisms apply to all mass spectrometers, including the MSD. 5977B Series MSD Operating Manual..
• Page 25 After a power failure, the mass spectrometer may start up and begin the pumpdown WA R N I N G process by itself. This does not guarantee that all hydrogen has been removed from the system, or that the explosion hazard has been removed. 5977B Series MSD Operating Manual..

• Page 26: Precautions

  • Turn off the hydrogen at its source every time shutoff valves in an MSD are closed. (Do not heat the capillary column without carrier gas flow.) • Turn off the hydrogen at its source if a power failure occurs. 5977B Series MSD Operating Manual..
• Page 27 Environmental Health and Safety (EHS) requirements. Always check for leaks after changing a tank or servicing the gas lines. Ensure the foreline pump exhaust and GC injection port vents are both vented into a fume hood. 5977B Series MSD Operating Manual..

• Page 28: Safety And Regulatory Certifications

  This ISM device complies with Canadian ICES-001. Cet appareil ISM est conforme a la norme NMB—001 du Canada. The 5977B Series MSD is designed and manufactured under a quality system registered to ISO 9001. The 5977B Series MSD is RoHS compliant.
• Page 29 Failure to comply with these precautions violates safety standards of design and the intended use of the instrument. Agilent Technologies assumes no liability for the customer’s failure to comply with these requirements.

• Page 30: Electromagnetic Compatibility

  4 Ensure that all peripheral devices are also certified. 5 Ensure that appropriate cables are used to connect the device to peripheral equipment. 6 Consult your equipment dealer, Agilent Technologies, or an experienced technician for assistance. Changes or modifications not expressly approved by Agilent Technologies could void the user’s authority to operate the equipment.

• Page 31: Intended Use

  If you plan to move or store your MSD, additional precautions are required: • The MSD must remain upright at all times; this requires special caution when moving. • The MSD should not be left vented to atmosphere for long periods. 5977B Series MSD Operating Manual..

• Page 32: To Replace The Primary Fuses

  2 Turn one of the fuse holders counterclockwise until it pops out. The fuse holders are spring loaded. (See Figure 2 on page 33.) 3 Remove the old fuse from the fuse holder. 4 Install a new fuse in the fuse holder. 5 Reinstall the fuse holder. 5977B Series MSD Operating Manual..
• Page 33 1 Primary fuses in holders Figure 2 Primary fuses 6 Repeat steps through for the other fuse. Always replace both fuses. 7 Reconnect the MSD power cord to the electrical outlet. 8 Pumpdown the MSD. 5977B Series MSD Operating Manual..
• Page 34  Introduction 5977B Series MSD Operating Manual..
• Page 35 Agilent 5977B Series MSD Operating Manual Installing 7890 GC Columns Columns To Install a Capillary Column in a Split/Splitless Inlet To Condition a Capillary Column To Install a Capillary Column in the GC/MS Interface Using the Self-Tightening Column Nut To Install a Capillary Column in the GC/MS Interface Using a Standard..

• Page 36: Installing 7890 Gc Columns

  * Total gas flow into the MSD: column flow plus reagent gas flow (if applicable) plus JetClean H flow (if applicable). Based on helium gas use. For other gases the maximum flow will vary. † Expect degradation of spectral performance and sensitivity. 5977B Series MSD Operating Manual..
• Page 37 Tips and hints • The column installation procedures for the 5977B Series MSDs may be different from that for previous MSDs. Using the procedure from another instrument may not work, and may damage the column or the MSD.

• Page 38: To Install A Capillary Column In A Split/splitless Inlet

  WA R N I N G your skin with the end of the column. Always wear clean gloves while handling any parts that go inside the GC or analyzer C A U T I O N chambers. 5977B Series MSD Operating Manual..
• Page 39 5 Inspect the end for jagged edges or burrs. If the break is not clean and even, repeat steps 3 and 4. 6 Wipe the outside of the free end of the column with a lint-free cloth moistened with methanol. 5977B Series MSD Operating Manual..
• Page 40 14 Verify flow by submerging the free end of the column in isopropanol. Look for bubbles. See also For more information about installing a capillary column, refer to Optimizing Splitless Injections on Your GC for High Performance MS Analysis, Agilent Technologies publication number 5988-9944EN. 5977B Series MSD Operating Manual..

• Page 41: To Condition A Capillary Column

  6 Set the GC oven temperature to 30 °C, and wait for the GC to become ready. 7 Attach the column to the GC interface. (See “To Install a Capillary Column in the GC/MS Interface Using the Self-Tightening Column Nut” on page 42.) 5977B Series MSD Operating Manual..

• Page 42: To Install A Capillary Column In The Gc/ms Interface Using The Self-tightening Column Nut

  0.40 mm id, for 0.25 mm id columns (5181-3323) • 0.5 mm id, for 0.32 mm id columns (5062-3514) • 0.8 mm id, for 0.53 mm id columns (5062-3512) • Septum (may be old, used inlet septum) • Safety glasses 5977B Series MSD Operating Manual..
• Page 43 8 Inspect the end for jagged edges or burrs. If the break is not clean and even, repeat steps 6 and 7. 9 Wipe the end with alcohol. 5977B Series MSD Operating Manual..
• Page 44 Figure 5 Installing a capillary column in the GC/MS interface for an EI EXT, SS, Inert, or CI source. Figure 6 Installing a capillary column in the GC/MS interface for an EI HES source. 5977B Series MSD Operating Manual..
• Page 45 50.) Do not use a tip seal or spring with an EI SS or Inert source. The interface socket on these sources does not allow the tip seal installation to fit. (See Figure 56 on page 175.) 5977B Series MSD Operating Manual..
• Page 46 16 You can align the ion source and interface tip seal by wiggling the side plate on its hinge. If the door still will not close, contact your Agilent Technologies service representative. 17 Close the analyzer chamber door. (See “To Close the Analyzer Chamber” page 196.) 5977B Series MSD Operating Manual..

• Page 47: To Install A Capillary Column In The Gc/ms Interface Using A Standard Column Nut

  0.5 mm id, for 0.32 mm id columns (5062-3506) • 0.8 mm id, for 0.53 mm id columns (5062-3512) • Septum (may be old, used inlet septum) • Safety glasses • Wrench, open-end, 1/4-inch and 5/16-inch (8710-0510) 5977B Series MSD Operating Manual..
• Page 48 10 Adjust the column so it extends this specified distance from the end of the transfer line.   For an XTR, SS, Inert, or CI Source Installation (See Figure 5 page 44.), the column extends about 1 mm.  5977B Series MSD Operating Manual..
• Page 49 17 You can align the ion source and interface tip seal by wiggling the side plate on its hinge. If the door still will not close, contact your Agilent Technologies service representative. 18 Close the analyzer chamber door. (See “To Close the Analyzer Chamber” page 196.) 5977B Series MSD Operating Manual..

• Page 50: To Install The Interface Tip Seal

  2 Place the tip seal spring over the end of the interface. 3 Remove the interface tip seal from the ion source storage box, and place it over the end of the interface. Interface tip seal Figure 8 Interface tip seal 5977B Series MSD Operating Manual..
• Page 51 5 You can align the analyzer and interface by wiggling the side plate on its hinge. If the analyzer still will not close, contact your Agilent Technologies service representative.

• Page 52: To Calibrate Column Flow Linear Velocity

  5 In the Instrument Control view, select GC Parameters from the Instrument menu. 6 Select the Configuration tab and then select the Columns tab. 7 Select your installed column from the table. 8 Click Calibrate to display the Calibrate Column dialog. 5977B Series MSD Operating Manual..
• Page 53 12 Click OK to save the changes and exit the dialog. 13 Click OK on the Calibrate Columns dialog to save the calibration. With capillary columns, such as those used with the MSD, linear velocity is often measured rather than volumetric flow rate. 5977B Series MSD Operating Manual..
• Page 54 = Retention time in seconds Calculation for volumetric flow rate 0.785 D --------------------------- - Volumetric flow rate (mL/min) = where: D = Internal column diameter in millimeters L = Column length in meters t = Retention time in minutes 5977B Series MSD Operating Manual..

• Page 55: The Gc/msd Interface For A 7890b Series Gc

  Ionization chamber Ion source Analyzer GC oven chamber Optional entry for CI reagent gas or JetClean system hydrogen Heater/Sensor assembly Figure 10 GC/MSD interface for a 7890B GC with EI XTR, HES, and CI sources 5977B Series MSD Operating Manual..
• Page 56 GC/MS Interface Using a Standard Column Nut” on page 47.) The GC/MSD interface operates at high temperatures. If you touch it when it is hot, WA R N I N G it will burn you. 5977B Series MSD Operating Manual..
• Page 57 Agilent 5977B Series MSD Operating Manual Intuvo 9000 GC Column Maintenance Columns To Replace an Intuvo GC Column To Replace an Intuvo 9000 GC Gasket To Install a Column Guard or Jumper Chip To Replace the 9000 GC/MS Tail To Install the Interface Tip Seal..

• Page 58: Intuvo 9000 Gc Column Maintenance

  Maximum recommended gas flow, mL/min 4 to 6 † Maximum gas flow, mL/min Maximum column id 0.53 mm (30 m length) Total gas flow into the MS = column flow † Expect degradation of spectral performance and sensitivity 5977B Series MSD Operating Manual..

• Page 59: Conditioning Columns

  MS power. If the foreline pump is off, hydrogen will accumulate in the MS and an explosion may occur. Read “Hydrogen Safety” on page 23 before operating the MS with hydrogen gas. 5977B Series MSD Operating Manual..
• Page 60 • Avoid scratching or deforming click and run sealing surfaces. • If you need to clean a sealing surface, use clean, compressed air. • Use a new gasket each time you install a column or Intuvo chip. 5977B Series MSD Operating Manual..

• Page 61: To Replace An Intuvo Gc Column

  “To Vent the MSD” on page 113.) If you are using hydrogen or other flammable gas as a carrier gas, close the manual gas supply valve to the instrument before turning off the MS power. 5977B Series MSD Operating Manual..
• Page 62 Open the bus door and remove it by lifting the door vertically off its hinge pins. Lower the oven door. Using the Intuvo torque driver, rotate all four column clamps off the column's retainer ring. 5977B Series MSD Operating Manual..
• Page 63 Using the Intuvo torque driver, remove the two compression bolts that seal the column's click and run connectors to the bus and store for later use. 10 Remove and store the column for later use in accordance with the column manufacturer's recommendations. 5977B Series MSD Operating Manual..
• Page 64 Over-tightening can damage the flow path, strip the fittings, and cause leaks. 18 Tighten the compression bolts until you hear a click from the Intuvo torque driver. 19 Close the column door. 20 Install the bus door. 21 Close the GC front door. 5977B Series MSD Operating Manual..

• Page 65: To Replace An Intuvo 9000 Gc Gasket

  Place the hole in the gasket over the alignment stud in the bus fitting, and press the gasket body flat against the bus. Check that the gasket's round lobes fit flat against the bus click and run fitting. The new gasket is ready for the chip or column attachment. 5977B Series MSD Operating Manual..

• Page 66: To Install A Column Guard Or Jumper Chip

  Inlets > Guard Chip > Prepare for Maintenance >Replace Liner and Guard Chip > Start Maintenance. This procedure cools the inlet, detector, column, Guard Chip, and other components in the flow path heated zones to < 40 °C and configures the GC. Follow the on-screen GC prompts. 5977B Series MSD Operating Manual..
• Page 67 Open the bus door and remove it by lifting the door vertically off its hinge pins. Pull the compression bolt access plate out to allow the torque driver to access the Guard chip compression bolt. 5977B Series MSD Operating Manual..
• Page 68 16 Finger tighten the compression bolt. 17 Raise the Guard Chip heater. 18 Finger tighten the Guard Chip screw in the inlet base. 19 Tighten the Guard Chip screw in the inlet base with a 7/16-inch open end wrench. 5977B Series MSD Operating Manual..
• Page 69 20 Tighten the Guard Chip compression bolt using the provided torque driver until you hear one click. 21 Install the inlet cover. 22 Install the bus door on its hinges and close it. 23 Close the GC front door. 24 If removed, install the ALS injector. 5977B Series MSD Operating Manual..

• Page 70: To Replace The 9000 Gc/ms Tail

  9000 GC/MS Tail, and other components in the flow path heated zones to < 40 °C. If you are using hydrogen or other flammable gas as a carrier gas, close the manual gas supply valve to the instrument before turning off the MS power. 5977B Series MSD Operating Manual..
• Page 71 MS tail heater assembly clamp Compression bolts Figure 15 MS tail heater assembly clamp closed 10 Open the MS tail heater assembly by loosening the thumb screw at the top of the clamp and rotating the clamp down. 5977B Series MSD Operating Manual..
• Page 72 14 Carefully slide the 9000 GC/MS Tail into the GC/MS interface, and gently place the click and run connection into the bus connection. 15 Check that the 9000 GC/MS Tail click and run fitting sits flat against the gasket in the bus connection. 5977B Series MSD Operating Manual..
• Page 73 26 You can align the ion source and interface tip seal by wiggling the side plate on its hinge. If the door still will not close, contact your Agilent Technologies service representative. 27 Close the analyzer chamber. (See “To Close the Analyzer Chamber” page 196.) 5977B Series MSD Operating Manual..

• Page 74: To Condition An Intuvo Capillary Column

  Use MassHunter to run an air and water check. Proceed to the next step if the air and water are within limits. Program the column temperature to increase from 120 °C to the maximum temperature limit for the column at a rate of 10 to 15 °C/min. 5977B Series MSD Operating Manual..
• Page 75 Never exceed the maximum column temperature, in the GC/MS interface, the GC oven, C A U T I O N or the inlet. Hold at the maximum temperature for 30 minutes. The column is conditioned and ready to be used with your method. 5977B Series MSD Operating Manual..

• Page 76: To Install The Interface Tip Seal

  In this order, slide the spring, tip seal, and knurled tip seal retainer over the column sleeve. Thread the knurled tip seal retainer into the tip seal hold finger tight. Interface tip seal Knurled tip seal retainer Tip seal holder Figure 18 Interface tip seal 5977B Series MSD Operating Manual..

• Page 77: The Gc/ms Interface For A 9000 Series Gc

  5 You can align the analyzer and interface by wiggling the side plate on its hinge. If the analyzer still will not close, contact your Agilent Technologies service representative.
• Page 78 The 9000 GC/MS Tail should be operated in the 250  to 350 C range. Subject to that restriction, the transfer line temperature should be slightly higher than the column temperature, but never higher than the maximum column temperature. 5977B Series MSD Operating Manual..
• Page 79 To Pumpdown the MSD This chapter describes how to perform some basic operating procedures for the Agilent 5977B Series GC/MSD using EI. If you are using the Agilent Intuvo 9000 Gas Chromatograph with your MS, Chemical Ionization (CI) and the JetClean system are not currently supported.

• Page 80: Operating In Ei Mode

  The software and firmware are revised periodically. If the steps in these procedures do C A U T I O N not match your , refer to the Agilent MassHunter GC/MS Acquisition software manuals and online help supplied with the software for more information. 5977B Series MSD Operating Manual..

• Page 81: Operating The Msd From The Gc Control Panel

  Figure 20.) For 7890A+ models with updated firmware, this key is labeled Aux Det # which can be substituted for the key in the procedures that follow. MS/Aux Det Figure 20 7890B GC control panel 5977B Series MSD Operating Manual..
• Page 82 To pumpdown the MSD from the GC control panel 1 Press MS/Aux Det to display the 5977B MSD menu. 2 Press the down arrow to scroll to Start MSD Pumpdown?. 3 Press On/Yes to start the pumpdown cycle. 5977B Series MSD Operating Manual..
• Page 83 2 Press the down arrow to scroll to Request MSD Reboot?. 3 Press On/Yes to reboot the MSD and wait for the MSD to complete this cycle before trying to access it. The LED turns red until the reboot cycle is completed. 5977B Series MSD Operating Manual..
• Page 84 To disable BOOTP, press Off/No. 4 Wait for the MSD to confirm the change on the GC control panel. 5 Reboot the MSD. (See “To reboot the MSD from the GC control panel” page 83.) 5977B Series MSD Operating Manual..

• Page 85: Configuring The Msd Through The Web User Interface (wui)

  3 Copy the IP address, gateway, and subnet mask from the mini display readout. The defaults for each are 192.168.254.12, 0.0.0.0, and 255.255.255.0 respectively. 4 Enter the IP address into a PC web browser URL to display the WUI page. (See Figure 21 on page 86.) 5977B Series MSD Operating Manual..
• Page 86  Operating in EI Mode Figure 21 WUI main menu 5 Click Set Real-Time Clock or Edit NetConfig, and go to Edit NetConfig (MSD network configuration). (See Figure 22.)  Figure 22 WUI Edit NetConfig 5977B Series MSD Operating Manual..
• Page 87 9 Click OK to close the dialog and wait for the prompt requesting to Manually reboot of the MSD/SmartCard to activate the new Settings. 10 Use the MSD on/off switch to reboot the MSD SmartCard. 5977B Series MSD Operating Manual..

• Page 88: Emodule Mini Display Readout

  Solid yellow JetClean Acquire & Clean operation Blinking magenta JetClean Clean Only operation Solid magenta Ready and not connected to DS Solid blue Start up (prior to FW load) Blinking red (<2 sec) Fault Solid red 5977B Series MSD Operating Manual..

• Page 89: Before You Turn On The Msd

  JetClean system supply shutoff valves must be closed before turning off the MS power. If the foreline pump is off, hydrogen will accumulate in the MS and an explosion may occur. Read “Hydrogen Safety” on page 23 before operating the MSD with hydrogen gas. 5977B Series MSD Operating Manual..

• Page 90: Pumping Down

  Constant Pressure to maintain a constant inlet pressure, and the column flow will decrease as the GC oven temperature increases. With EPC and the column mode set to Constant Flow, the same column flow is maintained regardless of temperature. 5977B Series MSD Operating Manual..

• Page 91: Controlling Jetclean Hydrogen Flow

  JetClean system supply shutoff valves must be closed before turning off the MS power. If the foreline pump is off, hydrogen will accumulate in the MS and an explosion may occur. Read “Hydrogen Safety” on page 23 before operating the MSD with hydrogen gas. 5977B Series MSD Operating Manual..
• Page 92 Do not vent while the turbo pump is still spinning at more than 50%. Do not exceed the maximum recommended total gas flow. (See Table 3 on page 18.) 5977B Series MSD Operating Manual..

• Page 93: To View Msd Temperature And Vacuum In Manual Tune

  1 In Instrument Control view, select Edit Tune Parameters from the Instrument menu to display the Manual Tune dialog. 2 Click the Values tab to view the MSD Temperatures and Vacuum. (See Figure 24 Figure 25 on page 94.) Figure 24 Manual tune values tab 5977B Series MSD Operating Manual..
• Page 94 The MSD heaters turn on at the end of the pumpdown cycle, and turn off at the beginning of the vent cycle. The reported setpoints will not change during venting or pumpdown, even though both MSD zones are turned off. 5977B Series MSD Operating Manual..

• Page 95: To Set Monitors For Msd Temperature And Vacuum Status

  2 In the Available Monitors column, select a monitor, and click Add to move the selection to the Selected Monitors column. Repeat for additional monitors. 3 Click OK. The new monitors will be stacked on top of each other in the lower right corner of the Instrument Control window. 5977B Series MSD Operating Manual..
• Page 96  Operating in EI Mode 4 Select Window > Arrange Monitors, or click and drag each monitor to the desired position. (See Figure 27.) Figure 27 Arranging monitors 5977B Series MSD Operating Manual..
• Page 97 Enter descriptive text in the Monitor Label field if the default label is not appropriate. d Click OK to finish the monitor’s alarm configuration. 6 To make the new settings part of the method, save the Method. 5977B Series MSD Operating Manual..

• Page 98: To Set Analyzer Temperatures From The Instrument Control View

  The GC/MSD interface, ion source, and quadrupole heated zones interact. The analyzer heaters may not be able to accurately control temperatures if the setpoint for one zone is much different from that of an adjacent zone. 5977B Series MSD Operating Manual..
• Page 99 Save MS Tune File dialog displays. Click OK to save your changes to the same file, or type a new file name and click OK. Click Cancel to discard the edit made to any parameter. 5977B Series MSD Operating Manual..

• Page 100: To Set The Masshunter 7890 Gc/msd Interface Temperature

  When setting the GC/MS interface temperature, never exceed the maximum for your column. 4 Click Apply to download setpoints, or click OK to download setpoints and close the window. 5 To make the new settings part of the method, select Save from the Method menu. 5977B Series MSD Operating Manual..

• Page 101: To Monitor High Vacuum Pressure

  3 In the Tune and Vacuum Control view, select Turn Vacuum Gauge on/off from the Vacuum menu. 4 Select Manual Tune from the Parameters menu to display the Manual Tune dialog. 5 Select the Values tab to view the HiVac reading. (See Figure 31 on page 102.) 5977B Series MSD Operating Manual..
• Page 102 Torr Gauge reading, Torr Foreline reading, mTorr mL/min Turbo pump Diffusion pump Diffusion pump 3.18E–06 2.18E–05 34.7 4.42E–06 2.59E–05 39.4 6.26E–06 3.66E–05 52.86 7.33E–06 4.46E–05 60.866 1.24E–05 7.33E–05 91.784 1.86E–05 1.13E–04 125.76 2.48E–05 3.75E–05 5977B Series MSD Operating Manual..
• Page 103 In the Instrument Control view, you can set up an MSD Monitor for displaying this vacuum reading. The vacuum can also be read on the 7890A+ or 7890B GC series control panel or from the Manual Tune screen. 5977B Series MSD Operating Manual..

• Page 104: To Tune The Msd In Ei Mode

  4 Click the MS Tune icon to display the Select Tune Type dialog. (See Figure 32.) Figure 32 Select tune type dialog 5 Select Tune MSD to perform a complete autotune, or select Quick Tune to adjust peak width, mass assignment, and abundance, without changing ion ratios. 5977B Series MSD Operating Manual..
• Page 105 To manually tune your MSD or to perform special autotunes, from the View menu select Tune and Vacuum Control view. See the manuals and online help provided with your Agilent MassHunter GC/MS Acquisition software for additional information about tuning. 5977B Series MSD Operating Manual..

• Page 106: To Set The Operation Mode For The Optional Jetclean System

  2 In the Single Quadrupole MS Method Editor navigation panel, select the JetClean tab. (See Figure 33.) 3 From the Operation dropdown menu, select a mode. Figure 33 Selecting the JetClean Operation mode For detailed information on the JetClean system see the JetClean Operating manual. 5977B Series MSD Operating Manual..

• Page 107: To Set The Jetclean Parameters For The Clean Only Mode

  2 In the Single Quadrupole MS Method Editor, select the JetClean tab. (See Figure 34.) 3 From the Operation dropdown menu, select Clean Only. Figure 34 JetClean set to Clean Only mode 4 Enter the parameters supplied by your method developer. 5 Save the method. 5977B Series MSD Operating Manual..

• Page 108: To Verify Ei System Performance

  4 Click OK to run the method. When the method is completed, an evaluation report will be printed. Verify that rms signal-to-noise ratio meets the published specification. See the Agilent Web site at www.agilent.com/chem for specifications. 5977B Series MSD Operating Manual..

• Page 109: To Perform High-mass Testing

  5 In Instrument Control view select High Mass Check from the Checkout menu. 6 Follow the instructions on screen. 7 The Run is completed, and results are printed within 5 minutes. (See Figure 35 on page 110.) 5977B Series MSD Operating Manual..
• Page 110  Operating in EI Mode Figure 35 PFHT high mass report 5977B Series MSD Operating Manual..
• Page 111 7 Click Done to close the Manual Tune dialog. 8 Load the PFHT.M, then load the saved tune file, and then save the method. 9 Rerun test mixture (repeat high-mass checkout). If the correction is within 5 units, no further adjustments are required. 5977B Series MSD Operating Manual..

• Page 112: To Open The Msd Covers

  The cover is held in place by its hinges. (See Figure 36.) Do not remove any other covers. Dangerous voltages are present under other covers. WA R N I N G 5977B Series MSD Operating Manual..

• Page 113: To Vent The Msd

  C A U T I O N flow to prevent damage to the column. 2 In the Instrument Control view, Instrument menu, select MS Vacuum Control to display the Vacuum Control dialog. (See Figure 37 on page 114.) 5977B Series MSD Operating Manual..
• Page 114 6 Unplug the MS power cord. When the MS is vented, do not put the Agilent MassHunter GC/MS Acquisition WA R N I N G software into Instrument Control view. Doing so will turn on the interface heater. 5977B Series MSD Operating Manual..
• Page 115 (See Figure 38.) Vent valve knob Figure 38 Vent valve knob Do not turn the knob too far, or the O-ring may fall out of its groove. 5977B Series MSD Operating Manual..

• Page 116: To Pumpdown The Msd

  3 Verify that the vent valve is open by turning it clockwise until closed. (See Figure 39 on page 117.) 4 Open the vent valve by turning it counterclockwise 45 degrees. (See Figure 39 on page 117.) 5977B Series MSD Operating Manual..
• Page 117 9 Start the Agilent MassHunter GC/MS Acquisition software. 10 In the Instrument Control view, from the Instrument menu, select MS Vacuum Control to display the Vacuum Control dialog. (See Figure 40 on page 118.) 5977B Series MSD Operating Manual..
• Page 118 Data acquired before the MSD has reached thermal equilibrium may not be reproducible. 14 If using the JetClean system, prepare the hydrogen system for use. Refer to the JetClean system Operating manual for warnings regarding hydrogen safety. 5977B Series MSD Operating Manual..
• Page 119 To Monitor CI Mode High Vacuum Pressure This chapter provides information and instructions for operating the 5977B Series CI MSDs in CI mode. Most of the information in the preceding chapter is also relevant. Most of the material is related to methane CI but one section discusses the use of other reagent gases.

• Page 120: Operating In Ci Mode

  • Ensure the reagent gas plumbing has no air leaks. This is determined in PCI mode, checking for m/z 32 after the methane pretune. • Ensure the reagent gas inlet line is equipped with gas purifiers (not applicable for ammonia). 5977B Series MSD Operating Manual..

• Page 121: Ci Autotune

  Always verify MSD performance in EI before switching to CI operation. (See “To Verify C A U T I O N EI System Performance” on page 108.) Always set up the CI MSD in PCI first, even if you are going to run NCI. 5977B Series MSD Operating Manual..
• Page 122 150 °C 150 °C 150 °C 150 °C 150 °C 150 °C 150 °C Interface temp 280 °C 280 °C 280 °C 280 °C 280 °C 280 °C 280 °C Autotune * N/A Not Available 5977B Series MSD Operating Manual..

• Page 123: To Operate The Ci Msd

  Depending upon the application, use the following reagent gas flow rates during system startup: • PCI mode set reagent gas flow to 20 (1 mL/min) • NCI mode set reagent gas flow to 40 (2 mL/min) 5977B Series MSD Operating Manual..

• Page 124: To Pumpdown The Msd In Ci Mode

  123.) 6 Set Gas A (methane) to 20%. 7 Let the system bake out and purge for at least 2 hours. If you will be running NCI, for best sensitivity, bake out the MSD overnight. 5977B Series MSD Operating Manual..

• Page 125: To Set Up The Software For Ci Operation

  µA Max electron energy, eV Notes for Table • N/A: Not available. There are no PFDTD ions formed in PCI with any reagent gas but methane, hence, CI autotune is not available with these configurations. 5977B Series MSD Operating Manual..
• Page 126 • Peakwidth target: Higher peakwidth values give better sensitivity, lower values give better resolution. • Maximum emission: current Optimum emission current maximum for NCI is very compound-specific and must be selected empirically. Optimum emission current for pesticides, for example, may be about 200 µA. 5977B Series MSD Operating Manual..

• Page 127: To Operate The Reagent Gas Flow Control Module

  Procedure 1 In the Manual Tune dialog, click the CI Gas tab to access the parameter settings for controlling the CI gas flow. (See Figure 41.) Figure 41 Manual tune CI tab 5977B Series MSD Operating Manual..
• Page 128 In this case, the Gas B supply is dedicated to hydrogen used for source cleaning. For detailed information on the JetClean system refer to the JetClean Operating manual installed on your PC along with this manual. 5977B Series MSD Operating Manual..
• Page 129 Closed       setpoint setpoint 100% 100% 100% Shutoff valve Open Open Open Open Open Closed The Open and Closed states are shown in the monitors as Open and Closed respectively. 5977B Series MSD Operating Manual..

• Page 130: To Set Up Methane Reagent Gas Flow

  7 Select Methane Pretune from the Setup menu and follow the system prompts. See the Agilent MassHunter GC/MS Acquisition software online help for additional information. The methane pretune tunes the instrument for optimum monitoring of the ratio of methane reagent ions m/z 28/27. 5977B Series MSD Operating Manual..
• Page 131 Note the low abundance of m/z 19 and absence of any visible peak at m/z 32. Your MSD will probably show more water at first, but the abundance of m/z 19 should still be less than 50% of m/z 17. 5977B Series MSD Operating Manual..

• Page 132: To Use Other Reagent Gases

  To Use Other Reagent Gases This section describes the use of isobutane or ammonia as the reagent gas. You should be familiar with operating the CI-equipped 5977B Series MSD with methane reagent gas before attempting to use other reagent gases.
• Page 133 20%. If you use an existing tune file, be sure to save it with a new name if you do not want to overwrite the existing values. Accept the default temperature and other settings. 5977B Series MSD Operating Manual..
• Page 134 Ammonia tends to break down vacuum pump fluids and seals. Ammonia CI makes more frequent vacuum system maintenance necessary. Refer to the Agilent 5977B Series MSD Troubleshooting and Maintenance Manual. Frequently, a mixture of 5% ammonia and 95% helium or 5% ammonia and 95% methane is used as a CI reagent gas.

• Page 135: To Perform A Pci Autotune (methane Only)

  The autotune report contains information about air and water in the system. (See “PCI autotune report” on page 136.) The 19/29 ratio shows the abundance of water. The 32/29 ratio shows the abundance of oxygen. 5977B Series MSD Operating Manual..
• Page 136  Operating in CI Mode Figure 44 PCI autotune report 5977B Series MSD Operating Manual..

• Page 137: To Perform An Nci Autotune (methane Reagent Gas)

  Figure 45 on page 138.) If the tune sets the EMV at or above 2,600 V, however, you may not be able to acquire data successfully if your method sets EMV to “+400” or higher. 5977B Series MSD Operating Manual..
• Page 138  Operating in CI Mode Figure 45 NCI autotune 5977B Series MSD Operating Manual..

• Page 139: To Verify Pci Performance

  6 Run the PCI sensitivity method BENZ_PCI.M using 1 µL of 100 pg/µL benzophenone. 7 Verify that the system conforms to the published sensitivity specification. Please refer to the Agilent Web site at www.agilent.com/chem specifications. 5977B Series MSD Operating Manual..

• Page 140: To Verify Nci Performance

  5 Run the NCI sensitivity method: OFN_NCI.M using 2 µL of 100 fg/µL OFN. 6 Verify that the system conforms to the published sensitivity specification. Please refer to the Agilent Web site at www.agilent.com/chem specifications. 5977B Series MSD Operating Manual..

• Page 141: To Monitor Ci Mode High Vacuum Pressure

  142.) They were taken with the following set of conditions. Note that these are typical PCI temperatures: Source temperature 250 °C Quad temperature 150 °C Interface temperature 280 °C Helium carrier gas flow 1 mL/min 5977B Series MSD Operating Manual..
• Page 142 Familiarize yourself with the measurements on your system under operating conditions and watch for changes that may indicate a vacuum or gas flow problem. Measurements will vary by as much as 30% from one MSD and gauge controller to the next. 5977B Series MSD Operating Manual..
• Page 143 Agilent 5977B Series MSD Operating Manual General Maintenance Before Starting Maintaining the Vacuum System Maintaining the Analyzer To Open the Analyzer Chamber To Remove the EI HES To Connect/Disconnect Wiring to the EI HES To Disassemble the EI HES To Clean the EI HES..

• Page 144: General Maintenance

  * Every 3 months for CI MSDs using ammonia reagent gas. † Vacuum seals other than the side plate O-ring and vent valve O-ring do not need to be lubricated. Lubricating other seals can interfere with their correct function. 5977B Series MSD Operating Manual..
• Page 145 Perform no maintenance with the MSD turned on or plugged into its power source WA R N I N G unless you are instructed to by one of the procedures in this chapter. 5977B Series MSD Operating Manual..
• Page 146 The GC inlets and GC oven also operate at very high temperatures. Use the same caution around these parts. See the documentation supplied with your GC for more information. 5977B Series MSD Operating Manual..
• Page 147 The main effect of operating the MS in CI mode is the need for more frequent ion source cleaning. In CI operation, the ion source chamber is subject to more rapid contamination than in EI operation because of the higher source pressures required for CI. 5977B Series MSD Operating Manual..

• Page 148: Electrostatic Discharge

  Antistatic precautions are not 100% effective. Handle electronic circuit boards as little as possible and then only by the edges. Never touch components, exposed traces, or pins on connectors and cables. 5977B Series MSD Operating Manual..

• Page 149: Maintaining The Vacuum System

  Other procedures Tasks such as replacing a foreline vacuum gauge or Micro-Ion vacuum gauge should be performed only when needed. Refer to the Agilent 5977B Series MSD Troubleshooting and Maintenance manual and the online help in Agilent MassHunter GC/MS Acquisition software for symptoms that indicate this type of maintenance is required.

• Page 150: Maintaining The Analyzer

  • Cleaning the ion source • Replacing filaments • Replacing the electron multiplier horn The Agilent 5977B Series MSD Troubleshooting and Maintenance Manual provides information about symptoms that indicate the need for analyzer maintenance. The troubleshooting material in the online help in the Agilent MassHunter GC/MS Acquisition software provides more extensive information.
• Page 151 Do not touch the HED ceramic insulator. More information is available If you need more information about the locations or functions of analyzer components, refer to the Agilent 5977B Series MSD Troubleshooting and Maintenance Manual. Many procedures in this chapter are illustrated with video clips.

• Page 152: To Open The Analyzer Chamber

  Do not touch any part until you are sure it is cool. Always wear clean gloves to prevent contamination when working in the analyzer C A U T I O N chamber. 5977B Series MSD Operating Manual..
• Page 153 Verify that the MS is vented. Verify that both the front and rear side plate screws are completely loose. 4 Gently swing the side plate out. Side plate Ceramic source board Ion source Analyzer Figure 46 The analyzer chamber for an Inert+ model MSD 5977B Series MSD Operating Manual..

• Page 154: To Remove The Ei Hes

  155.) 4 Disconnect the wires from the EI HES. (See Figure 47 on page 155.) Do not bend the wires any more than necessary. (See “To Connect/Disconnect Wiring to the EI HES” on page 156.) 5977B Series MSD Operating Manual..
• Page 155 The source contacts have spring loaded pins so some force must be applied to pull the source out. Ion source Thumbscrew Ceramic source board Source finger grip Thumbscrew Source heater and temperature sensor wires Source radiator Figure 47 The analyzer chamber for the HES MSD 5977B Series MSD Operating Manual..

• Page 156: To Connect/disconnect Wiring To The Ei Hes

  (red, white, black, and gray) at the source connectors. (See Figure 48.) Ceramic source board Repeller Filament common Filament 1 Filament 2 Figure 48 Wiring between the ceramic source board and the EI HES 5977B Series MSD Operating Manual..

• Page 157: To Disassemble The Ei Hes

  Use care when removing the lenses from the lens insulator casing. Putting excessive C A U T I O N stress on this casing can break or crack it. If this happens, do not attempt to operate with a defective lens insulator, it must be replaced. 5977B Series MSD Operating Manual..
• Page 158 Exploded parts view of the EI HES Table 17 Parts list for EI HES (Figure Item number Item description Part number Source finger grip G7002-20008 Filament block G7002-20019 Extractor lens (5)*, with 3 mm opening G7002-20061 Ceramic insulator for extractor G7002-20064 5977B Series MSD Operating Manual..
• Page 159 G7002-20126 High efficiency dual filament G7002-60001 Ring heater/sensor assembly G7002-60043 Source mount 1.5 mm G7002-60053 Repeller assembly G7002-60057 Not shown HES assembly G7004-67055 * The number in parenthesis is the number engraved on the lens 5977B Series MSD Operating Manual..

• Page 160: To Clean The Ei Hes

  Source mount (does not get abrasively or ultrasonically cleaned) • Repeller • Source body • Extractor lens (5) • Post extractor lens 1 (4) • Post extractor lens 2 (3) • Ion focus lens (2) • Entrance lens (1) 5977B Series MSD Operating Manual..
• Page 161 3 If the contamination is serious, such as an oil backflow into the analyzer, seriously consider replacing the contaminated parts Do not use the abrasive slurry on the source mount bushings. C A U T I O N 5977B Series MSD Operating Manual..
• Page 162 WA R N I N G precautions. 8 Place the parts in a clean beaker. Loosely cover the beaker with clean aluminum foil (dull side down). 9 Dry the cleaned parts in an oven at 100 °C for 5–6 minutes. 5977B Series MSD Operating Manual..

• Page 163: To Assemble The Ei Hes

  1. Rotate each lens until you feel the ball seat into the circular recess.  It is easier to insert lens 5 on an angle because the lens stack at this point makes the lens insulator less flexible. 5977B Series MSD Operating Manual..
• Page 164 Verify that the ceramic is sitting flush at the end of the source body. 4 Using the T6 Torx driver, install and secure the gold plated setscrew and lock ring lens insulator that holds the lens assembly in place. 5977B Series MSD Operating Manual..
• Page 165 Fully insert the three filament leads into the filament block. 11 Inset the filament block into the source holder, and use a T6 Torx screwdriver to secure it to the holder with the gold plated screw. 5977B Series MSD Operating Manual..
• Page 166 Source finger grip G7002-20008 Filament block G7002-20019 Extractor lens (5)*, with 3 mm opening G7002-20061 Ceramic insulator for extractor G7002-20064 Entrance lens assembly, Extended, HES (1)* G7002-20165 Ion focus lens (2)* G7002-20068 Lens insulator/holder G7002-20074 5977B Series MSD Operating Manual..
• Page 167 Use care when inserting the lenses into the lens insulator casing. Putting excessive C A U T I O N stress on this casing can break or crack it. If this happens, do not attempt to operate with a defective lens insulator, it must be replaced. 5977B Series MSD Operating Manual..

• Page 168: To Remove The Ei Hes Filaments

  3 Remove the ion source and place it on a clean cloth on your work surface. (See “To Remove the EI HES” on page 154.) 4 Remove the screw securing the filament block to the source mount. (See Figure 54 on page 169.) 5977B Series MSD Operating Manual..
• Page 169 6 Remove the dual filament from the filament block by lifting the source body up off of the filament block, while holding the filament block so that the dual filament will not fall and become damaged. 5977B Series MSD Operating Manual..

• Page 170: To Install The Ei Hes Filament

  “To Install the EI HES” on page 171.) 6 Close the analyzer chamber. (See “To Close the Analyzer Chamber” page 196.) 7 Pumpdown the MSD. (See “To Pumpdown the MSD” on page 116.) 8 Autotune the MSD. 5977B Series MSD Operating Manual..

• Page 171: To Install The Ei Hes

  5 Close the analyzer chamber. (See “To Close the Analyzer Chamber” page 196.) 6 Pumpdown the MSD. (See “To Pumpdown the MSD” on page 116.) 7 Tune the MSD. (See “To Tune the MSD in EI Mode” on page 104.) 5977B Series MSD Operating Manual..

• Page 172: To Remove The Ei Xtr, Ss, Or Inert Source

  “To Connect/Disconnect Wiring from the EI XTR, SS, and Inert Sources” on page 173.) 4 Remove the thumbscrews that hold the ion source in place. (See Figure 62 on page 193.) 5 Pull the ion source out of the source radiator. 5977B Series MSD Operating Manual..

• Page 173: To Connect/disconnect Wiring From The Ei Xtr, Ss, And Inert Sources

  2 Use tweezers or needle nose pliers to connect/disconnect the source heater wire leads at the ceramic source board. Ceramic source board Entrance lens Ion focus lens Filament 1 Repeller Filament 2 Extractor lens Source heater Source RTD Figure 55 Wiring for the EI XTR Source 5977B Series MSD Operating Manual..

• Page 174: To Disassemble The Ei Ss Or Ei Inert Source

  8 Unscrew the interface socket. A 10-mm open-end wrench fits the flats on the interface socket. 9 Remove the entrance lens and ion focus lens from the lens insulator. 5977B Series MSD Operating Manual..
• Page 175 Part number (SS) Part number (Inert) Gold plated set screw G1999-20022 G1999-20022 Gold plated screw G3870-20021 G3870-20021 Interface socket G1099-20136 G1099-20136 Source body G1099-20130 G2589-20043 Drawout cylinder G1072-20008 G1072-20008 Drawout plate 05971-20134 G2589-20100 4-turn filament G7005-60061 G7005-60061 5977B Series MSD Operating Manual..
• Page 176 Ion focus lens 05971-20143 05971-20143 Repeller insulator G1099-20133 G1099-20133 Repeller G3870-60172 G3870-60173 Flat washer 3050-0627 3050-0627 Belleville spring washer 3050-1301 3050-1301 Repeller nut 0535-0071 0535-0071 Source heater block assembly G3870-60180 G3870-60179 Repeller block insert G3870-20135 G3870-20135 5977B Series MSD Operating Manual..

• Page 177: To Disassemble The Ei Xtr Source

  7 Separate the entrance lens and ion focus lens from the lens insulator. 8 Remove the repeller nut, washers, and insulator from the front side of the source heater block assembly, then remove the repeller, insulator, and repeller block insert from the opposite side. 5977B Series MSD Operating Manual..
• Page 178 Disassembling the EI XTR source Table 20 Parts list for EI XTR source (Figure Item Description Part number Setscrews G3870-20446 Screws G3870-20021 Source body G3870-20440 Extractor lens G3870-20444 Extractor lens insulator G3870-20445 Filaments G7005-60061 Spring washer 3050-1301 5977B Series MSD Operating Manual..
• Page 179 Ion focus lens 05971-20143 Repeller insulator G1099-20113 Repeller G3870-60171 Flat washer 3050-0891 Belleville spring washer 3050-1301 Repeller nut 0535-0071 Source heater block assembly G3870-60177 Repeller block insert G3870-20135 Not shown EI XTR source assembly G7003-67720 5977B Series MSD Operating Manual..

• Page 180: To Clean An Ei Xtr, Ss, Or Inert Source

  2 Collect the following parts to be cleaned for an EI SS or Inert source: (See Figure 58 on page 182.) • Repeller • Interface socket • Source body • Repeller block insert • Drawout plate • Drawout cylinder • Ion focus lens • Entrance lens 5977B Series MSD Operating Manual..
• Page 181 If insulators are dirty, clean them with a cotton swab dampened with reagent-grade C A U T I O N methanol. If that does not clean the insulators, replace them. Do not abrasively or ultrasonically clean the insulators. 5977B Series MSD Operating Manual..
• Page 182 Source body socket plate block insert lens lens cylinder EI XTR source parts to be cleaned Repeller Repeller block Entrance Ion focus lens Extractor lens Source body insert lens Figure 58 Source parts to be cleaned 5977B Series MSD Operating Manual..
• Page 183 (dull side down). 7 Dry the cleaned parts in an oven at 100 °C for 5–6 minutes. Let the parts cool before you handle them. WA R N I N G 5977B Series MSD Operating Manual..
• Page 184 Take care to avoid recontaminating cleaned and dried parts. Put on new, clean gloves N O T E before handling the parts. Do not set the cleaned parts on a dirty surface. Set them only on clean, lint-free cloths. 5977B Series MSD Operating Manual..

• Page 185: To Assemble An Ei Ss Or Inert Source

  6 Install the interface socket. 7 Attach the repeller assembly to the source body using the two gold plated screws and spring washers. 8 Install the filaments using the two gold plated screws and spring washers. 5977B Series MSD Operating Manual..
• Page 186 Parts list for the EI standard or EI Inert source (Figure Item number Item description Part number (SSL) Part number (Inert) Gold plated set screw G1999-20022 G1999-20022 Gold plated screw G3870-20021 G3870-20021 Interface socket G1099-20136 G1099-20136 Source body G1099-20130 G2589-20043 5977B Series MSD Operating Manual..
• Page 187 Ion focus lens 05971-20143 05971-20143 Repeller insulator G1099-20133 G1099-20133 Repeller G3870-60172 G3870-60173 Flat washer 3050-0627 3050-0627 Belleville spring washer 3050-1301 3050-1301 Repeller nut 0535-0071 0535-0071 Source heater block assembly G3870-60180 G3870-60179 Repeller block insert G3870-20135 G3870-20135 5977B Series MSD Operating Manual..

• Page 188: To Assemble The Ei Xtr Source

  Do not overtighten the repeller nut or the ceramic repeller insulators will break when C A U T I O N the source heats up. The nut should only be finger tight. 5977B Series MSD Operating Manual..
• Page 189 8 Install the filaments using the two gold plated screws and spring washers. Figure 60 Assembling the EI XTR source Table 22 Parts list for EI XTR source (Figure Item Description Part number Setscrews G3870-20446 Screws G3870-20021 Source body G3870-20440 5977B Series MSD Operating Manual..
• Page 190 Ion focus lens 05971-20143 Repeller insulator G1099-20113 Repeller G3870-60171 Flat washer 3050-0891 Belleville spring washer 3050-1301 Repeller nut 0535-0071 Source heater block assembly G3870-60177 Repeller block insert G3870-20135 Not shown EI XTR source assembly G7003-67720 5977B Series MSD Operating Manual..

• Page 191: To Replace A Filament In An Ei Xtr, Ss, Or Inert Source

  152.) 3 Remove the ion source. (See “To Remove the EI XTR, SS, or Inert Source” page 172.) 4 Remove the gold plated screw and washer for the filaments. (See Figure 61 on page 192.) 5977B Series MSD Operating Manual..
• Page 192 13 Enter the filament number that gave the best results. If you decide to use the first filament number, run Autotune again to make sure the tune parameters are compatible with the filament. 14 Select Save Tune Parameters from the File menu. 5977B Series MSD Operating Manual..

• Page 193: To Install The Ei Xtr, Ss, Or Inert Source

  62.) 3 Connect the ion source wires. (See “To Connect/Disconnect Wiring from the EI XTR, SS, and Inert Sources” on page 173.) 4 Close the analyzer chamber. (See “To Close the Analyzer Chamber” page 196.) 5977B Series MSD Operating Manual..

• Page 194: To Replace The Electron Multiplier Horn

  4 Slide the blue signal wire from the connector in the sideplate. 5 Remove the electron multiplier horn. 6 Hold the new horn with blue signal wire end down, and attach the signal wire to the connector in the sideplate. 5977B Series MSD Operating Manual..
• Page 195 9 Close the analyzer chamber. (See “To Close the Analyzer Chamber” page 196.) Electron multiplier horn Retaining clip Blue signal wire Figure 63 Replacing the EM horn on a Series II Detector Figure 64 Electron multiplier horn 5977B Series MSD Operating Manual..

• Page 196: To Close The Analyzer Chamber

  C A U T I O N pumpdown. Do not use a screwdriver to tighten the thumbscrew. 6 Once the MSD has pumped down, close the left analyzer cover and replace the window cover. 7 Tune the MSD. 5977B Series MSD Operating Manual..
• Page 197 To Install the CI Source This chapter describes maintenance procedures and requirements that are unique to 5977B Series MSDs equipped with the CI hardware. If you are using the Agilent Intuvo 9000 Gas Chromatograph with your MS, Chemical Ionization (CI) and the JetClean system are not currently supported.

• Page 198: Ci Maintenance

  • Make sure the reagent gas inlet line(s) are equipped with gas purifiers (not applicable for ammonia). • Use extra-high purity reagent gases; 99.99% or better for methane and as pure as is available for other reagent gases. 5977B Series MSD Operating Manual..

• Page 199: To Switch From The Ei Hes To The Ci Source

  11 Install the CI source. This requires shortening the column so that it protrudes from the transfer line by 1 to 2 mm. (See “To Install the CI Source” on page 225.) 12 Pumpdown the MSD. (See “To Pumpdown the MSD in CI Mode” page 124.) 5977B Series MSD Operating Manual..

• Page 200: To Remove The Ei Hes Radiator

  Connect/Disconnect Wiring to the EI HES Radiator” on page 201.) Use a T10 Torx screwdriver to loosen the 2 screws that secure the radiator to the analyzer, and place the radiator in its storage container. 5977B Series MSD Operating Manual..

• Page 201: To Connect/disconnect Wiring To The Ei Hes Radiator

  Post extractor lens 1 (4)* Extractor lens (5)* Ground wire Heater wires RTD wires * The number in parenthesis is the number engraved on the lens. Figure 65 Wiring between the ceramic source board and the EI HES radiator 5977B Series MSD Operating Manual..

• Page 202: To Install The Ci Source Radiator

  When disconnecting leads, pull on the connectors, not on the wires. C A U T I O N 1 Align the radiator over the two guide pins on the analyzer support, and secure it using the two retained screws with a number T10 Torx screwdriver. 5977B Series MSD Operating Manual..
• Page 203 CI Maintenance 7 2 Connect the green ground wire to the radiator. (See Figure 66.) Radiator Green ground wire Figure 66 CI Source radiator 5977B Series MSD Operating Manual..

• Page 204: To Switch From The Ci Source To The Ei Hes

  GC/MS Interface Using the Self-Tightening Column Nut” on page 42 or “To Install a Capillary Column in the GC/MS Interface Using a Standard Column Nut” on page 47.) 11 Remove the EI HES radiator from the storage container. 5977B Series MSD Operating Manual..
• Page 205 13 Remove the EI HES from the storage container. 14 Install the EI HES. (See “To Install the EI HES” on page 171.) 15 Pumpdown the MSD. (See “To Pumpdown the MSD” on page 116.) 5977B Series MSD Operating Manual..

• Page 206: To Remove The Ci Source Radiator

  Make sure you use an antistatic wrist strap and take other antistatic precautions C A U T I O N before touching analyzer components. When disconnecting leads, pull on the connectors, not on the wires. C A U T I O N 5977B Series MSD Operating Manual..
• Page 207 3 Use a T-10 Torx screwdriver to loosen the two retained screws that secure the radiator to the analyzer and place the radiator in its storage container. Radiator Green ground wire Figure 67 CI Source radiator 5977B Series MSD Operating Manual..

• Page 208: To Install The Ei Hes Radiator

  T10 Torx screwdriver to secure it using the (2) M3 x 12 gold plated screws (part number G7002-20110). Use tweezers to disconnect the wires from the EI HES radiator. (See “To Connect/Disconnect Wiring to the EI HES Radiator” on page 201.) 5977B Series MSD Operating Manual..

• Page 209: To Switch From An Ei Xtr, Ss, Or Inert Source To The Ci Source

  “To Install the Interface Tip Seal” on page 50.) 7 Close the analyzer. (See “To Close the Analyzer Chamber” on page 196.) 8 Pumpdown the MSD. (See “To Pumpdown the MSD in CI Mode” page 124.) 5977B Series MSD Operating Manual..

• Page 210: To Switch From The Ci Source To An Ei Xtr, Ss, Or Inert Source

  7 If installing an EI SS or Inert source, remove the interface tip seal and spring and put it in the CI storage container. 8 Pumpdown the MSD. (See “To Pumpdown the MSD” on page 116.) 5977B Series MSD Operating Manual..

• Page 211: To Remove The Ci Source

  Connect/Disconnect EI HES Model Wiring to the CI Source” on page 213.) 4 Remove the two large thumbscrews that hold the ion source in place. 5 Pull the ion source out of the source radiator, and place it in its storage container. 5977B Series MSD Operating Manual..

• Page 212: To Connect/disconnect Non-hes Model Wiring From The Ci Source

  2 Use pliers to connect/disconnect the source heater wire leads at the ceramic source board. (See Figure 68.) Ceramic source board Entrance lens Ion focus Filament 1 Repeller Dummy filament Source heater Source RTD Figure 68 Wiring between the ceramic source board and the source 5977B Series MSD Operating Manual..

• Page 213: To Connect/disconnect Ei Hes Model Wiring To The Ci Source

  (See Figure 69.) Ceramic source board Entrance lens Ion focus Filament 1 Filament 1 Repeller Dummy filament Source heater Source RTD Figure 69 Wiring between the ceramic source board and the source 5977B Series MSD Operating Manual..

• Page 214: To Disassemble The Ci Source

  5 Remove the setscrew securing the lenses to the source body. 6 Pull the lenses out of the source body and separate the lens insulator, ion focus lens, drawout cylinder, drawout lens, and entrance lens. 5977B Series MSD Operating Manual..
• Page 215 Item Description Part number Set screw G1999-20022 Filament screw G1999-20021 CI repeller insulator G1999-20433 CI lens insulator G3170-20540 CI drawout cylinder G1999-20444 CI drawout plate G1999-20446 CI source heater block assembly G3870-60415 Entrance lens G7000-20026 5977B Series MSD Operating Manual..
• Page 216 Washer spring curved 2.2 mm-ID 4.5 mm-OD, Qty. 2 3050-1374 Flat washer 3050-9082 Not shown Package, GC/MS source Clamshell G7002-80008 Not shown Bracket, GC/MS source, Clamshell G7002-00008 Not shown CI source assembly G7002-67404 Not shown CI source assembly (without tip seal) G7077-67404 5977B Series MSD Operating Manual..

• Page 217: To Clean The Ci Source

  • Source body • Drawout plate • Drawout cylinder • Ion focus lens • Entrance lens These are the parts that contact the sample or ion beam. The other parts normally should not require cleaning. 5977B Series MSD Operating Manual..
• Page 218 Ensure all abrasive residue is rinsed before ultrasonic cleaning. If the methanol becomes cloudy or contains visible particles, rinse again three times. 4 Separate the parts that were abrasively cleaned from the parts that were not abrasively cleaned. 5977B Series MSD Operating Manual..
• Page 219 Take care to avoid contaminating cleaned and dried parts. Put on new, clean gloves before N O T E handling the parts. Do not set the cleaned parts on a dirty surface. Set them only on clean, lint-free cloths. 5977B Series MSD Operating Manual..

• Page 220: To Assemble The Ci Source

  The nut should only be finger-tight. 6 Place the heater block assembly on top of the source body. 7 Reinstall the dummy filament, and the filament and attach with the setscrews. 5977B Series MSD Operating Manual..
• Page 221 Item Description Part number Set screw G1999-20022 Filament screw G1999-20021 CI repeller insulator G1999-20433 CI lens insulator G3170-20540 CI drawout cylinder G1999-20444 CI drawout plate G1999-20446 CI source heater block assembly G3870-60415 Entrance lens G7000-20026 5977B Series MSD Operating Manual..
• Page 222 Washer spring curved 2.2 mm-ID 4.5 mm-OD, Qty. 2 3050-1374 Flat washer 3050-9082 Not shown Package, GC/MS source Clamshell G7002-80008 Not shown Bracket, GC/MS source, Clamshell G7002-00008 Not shown CI source assembly G7002-67404 Not shown CI source assembly (without tip seal) G7077-67404 5977B Series MSD Operating Manual..

• Page 223: To Remove The Ci Source Filament

  4 Remove the screw holding the filament to the CI source body. (See Figure 73.) 5 Slide the filament off the CI source assembly. (See Figure 73.) Screw Filament CI source body Figure 73 Changing the CI source filament 5977B Series MSD Operating Manual..

• Page 224: To Install A Ci Source Filament

  5 Reinstall the CI source. (See “To Install the CI Source” on page 225 or “General Information” on page 198.) 6 Pumpdown the MSD. (See “To Pumpdown the MSD” on page 116.) 7 Autotune the MSD. 5977B Series MSD Operating Manual..

• Page 225: To Install The Ci Source

  4 Install the thumbscrews. (See Figure 74.) 5 Connect the wiring to the CI source. (See “To Connect/Disconnect non-HES Model Wiring from the CI Source” on page 212.) Ion source Thumbscrews Source radiator Figure 74 Installing the CI source 5977B Series MSD Operating Manual..
• Page 226 6 Close the analyzer door. (See “To Close the Analyzer Chamber” page 196.) 7 Pumpdown the MSD. (See “To Pumpdown the MSD in CI Mode” page 124.) 8 Tune the MSD. (See “CI Autotune” on page 121.) 5977B Series MSD Operating Manual..
• Page 228 Agilent Technologies © Agilent Technologies, Inc. Printed in USA, June 2016 *G7077-90026* G7077-90026..

User Guide

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Summary of Contents for Zebra ZT510

• Page 1: User Guide

  ZT510 Industrial Printer User Guide P1095460-001..
• Page 2 (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

• Page 3: Declaration Of Conformity

  Declaration of Conformity Declaration of Conformity We have determined that the Zebra printers identified as the ZT510™ manufactured by: Zebra Technologies Corporation 3 Overlook Point Lincolnshire, Illinois 60069 U.S.A. Have been shown to comply with the applicable technical standards of the FCC..

• Page 4: Compliance Information

  This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Canadian DOC Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. P1095460-001 ZT510 User Guide 6/28/17..

• Page 5: Table Of Contents

  Contents Declaration of Conformity ..... . . 3 Compliance Information .
• Page 6 Install Zebra Setup Utilities ....
• Page 7 MIN SECURITY MODE .....178 6/28/17 ZT510 User Guide P1095460-001..
• Page 8 Exercise 3: Copy Files to/from a USB Flash Drive ...254 Exercise 4: Enter Data for a Stored File with a USB Keyboard and Print a Label . . 256 P1095460-001 ZT510 User Guide 6/28/17..
• Page 9 Index ......275 6/28/17 ZT510 User Guide P1095460-001..
• Page 10 Contents ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ P1095460-001 ZT510 User Guide 6/28/17..

• Page 11: About This Document

  About This Document This section provides you with contact information, document structure and organization, and additional reference documents. Contents Who Should Use This Document ..... . . 12 How This Document Is Organized .

• Page 12: Who Should Use This Document

  This section will help you to learn how to use an Using a USB Host Port and the NFC Capabilities on page 247 optional USB host port on your Zebra printer and how to use the printer’s Near Field Communication (NFC) capability. The information is presented in the form of exercises with some SGD commands listed for advanced users.

• Page 13: Introduction

  Introduction This section provides a high-level overview of the printer and its components. Contents Printer Options ......15 Communication Interfaces .

• Page 14: Printer Components

  Figure 1 • Printer Components Media door Printhead-open lever Printhead pressure toggles Ribbon take-up spindle Control panel display Ribbon supply spindle Printhead assembly Media dancer assembly Control panel Media supply guide Platen roller Media supply spindle P1095460-001 ZT510 User Guide 6/28/17..

• Page 15: Printer Options

  Select a Print Mode on page Figure 2 • Printer Options Tear-Off (standard) Cutter option Rewind option set for Peel mode Rewind option set for Rewind mode 6/28/17 ZT510 User Guide P1095460-001..

• Page 16: Communication Interfaces

  • For instructions on when and how to connect your computer to one ore more of these communication interfaces, see Install the Printer Driver and Connect the Printer to the Computer on page Figure 3 • Location of Communication Interfaces Parallel port Internal wired Ethernet print server Serial port USB port P1095460-001 ZT510 User Guide 6/28/17..

• Page 17: Data Cables

  To minimize electrical noise pickup in the cable: • Keep data cables as short as possible. • Do not bundle the data cables tightly with the power cords. • Do not tie the data cables to power wire conduits. 6/28/17 ZT510 User Guide P1095460-001..

• Page 18: Standard Control Panel

  The CANCEL button cancels label formats when the printer is paused. Press once to cancel the next label format. • Press and hold for 2 seconds to cancel all label • formats. P1095460-001 ZT510 User Guide 6/28/17..

• Page 19: Navigating Through Screens In The Standard Display

  ARROW buttons returns to the Idle Display after When an icon is selected, its 15 seconds of inactivity in the colors are reversed to highlight it. Home menu. SETTINGS menu icon SETTINGS menu icon highlighted 6/28/17 ZT510 User Guide P1095460-001..
• Page 20 Menu Shortcuts To go to the next user menu from a menu shortcut, To continue to navigate in the same user menu, press press or press to select RIGHT SELECT LEFT ARROW RIGHT ARROW P1095460-001 ZT510 User Guide 6/28/17..

• Page 21: Idle Display, Home Menu, And User Menus In The Standard Display

  Adjust Printer Settings on page 106). Click any of the icons Figure 6 to go to the descriptions of the menu items for that user menu. Figure 6 • Home Menu Exit and return to the Idle Display (Figure 6/28/17 ZT510 User Guide P1095460-001..

• Page 22: Types Of Media

  Introduction Types of Media Types of Media Zebra strongly recommends the use of Zebra-brand supplies for continuous Important • high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the printing capabilities of the printer and to prevent premature printhead wear.
• Page 23 Continuous roll media does not have gaps, holes, notches, or black marks to indicate label separations. This allows the image to be printed anywhere on the label. Sometimes a cutter is used to cut apart individual labels. 6/28/17 ZT510 User Guide P1095460-001..

• Page 24: Ribbon Overview

  7). This printer can only use ribbon that is coated on the outside unless you purchase and install the optional spindle that allows ribbon that is coated on the inside. Contact your authorized Zebra reseller for ordering information. If you are unsure which side of a particular roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.
• Page 25 An optional ribbon spindle is available to use ribbon that is coated on the inside. Contact your authorized Zebra reseller for ordering information. To verify this result, repeat the test on the other surface of the roll of ribbon.
• Page 26 An optional ribbon spindle is available to use ribbon that is coated on the inside. Contact your authorized Zebra reseller for ordering information. To verify this result, repeat the test on the other surface of the roll of ribbon.

• Page 27: Printer Setup And Operation

  Install Zebra Setup Utilities ....

• Page 28: Handling The Printer

  • Model number or product name • Firmware version number Zebra responds to calls by e-mail, telephone, or fax within the time limits set forth in service agreements. If your problem cannot be solved by Zebra Global Customer Support, you may need to return your equipment for servicing and will be given specific directions.

• Page 29: Ship The Printer

  Printer Setup and Operation Handling the Printer Ship the Printer Zebra is not responsible for any damages incurred during shipment if an approved shipping container is not used. Shipping the units improperly can possibly void the warranty. If you must ship the printer: •..

• Page 30: Select A Location For The Printer

  Table 3 • Operating Temperature and Humidity Mode Temperature Relative Humidity Thermal Transfer 40° to 104°F (5° to 40°C) 20 to 85% non-condensing Direct Thermal 32° to 104°F (0° to 40°C) P1095460-001 ZT510 User Guide 6/28/17..

• Page 31: Select A Print Mode

  This mode is for use with a machine that applies labels. The printer prints when it receives a signal from the applicator. Refer to the Advanced User Information section of the Maintenance Manual for additional information about the applicator interface. 6/28/17 ZT510 User Guide P1095460-001..

• Page 32: Load The Media

  You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
• Page 33 Place the roll of media on the media supply hanger. Push the roll back as far as it will go. Rear Feed Bottom Feed 6/28/17 ZT510 User Guide P1095460-001..
• Page 34 Pull out the media supply guide as far as it touches the edge of the roll. goes. Drape the media over the media supply hanger. Slide in the media supply guide until it touches the edge of the media. P1095460-001 ZT510 User Guide 6/28/17..
• Page 35 Tear-Off Mode on page Continue with PEEL-OFF APPLICATOR Peel-Off Mode or Applicator Mode on page Continue with REWIND Rewind Mode on page Continue with CUTTER DELAYED CUT Cutter Mode or Delayed Cut Mode on page 6/28/17 ZT510 User Guide P1095460-001..

• Page 36: Tear-off Mode

  Insert the Media into the Printer on page Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Open the printhead assembly by rotating the printhead-open lever upward. P1095460-001 ZT510 User Guide 6/28/17..
• Page 37 Printer Setup and Operation Load the Media—Tear-Off Mode Loosen the thumb screw that is located on the bottom of the outer media guide ( Slide the outer media guide all the way out. 6/28/17 ZT510 User Guide P1095460-001..
• Page 38 Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Push the media forward until it passes under the printhead assembly ( ), under the snap plate ( ), and then over the platen roller ( P1095460-001 ZT510 User Guide 6/28/17..
• Page 39 Push back the media as far as it goes, and then slide in the outer media guide until it just touches the edge of the media. Tighten the thumb screw that is located on the bottom of the outer media guide. 6/28/17 ZT510 User Guide P1095460-001..
• Page 40 Calibrate the Ribbon and Media Sensors on page 179. If desired, print a configuration or other label to verify that your printer is able to print. (See PRINT INFORMATION on page 119.) Media loading in Tear-Off mode is complete. P1095460-001 ZT510 User Guide 6/28/17..

• Page 41: Peel-off Mode Or Applicator Mode

  If you have not already done so, follow the instructions in the section Insert the Media into the Printer on page If necessary, install the rewind/liner take-up plate in the peel-off position as shown. See Install the Rewind/Liner Take-Up Plate on page 192 for instructions. 6/28/17 ZT510 User Guide P1095460-001..
• Page 42 Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Open the printhead assembly by rotating the printhead-open lever upward. Loosen the thumb screw that is located on the bottom of the outer media guide. P1095460-001 ZT510 User Guide 6/28/17..
• Page 43 ( Make sure that you thread the media under these components. If you thread Important • the media over them, the media obstructs the ribbon sensor and causes a false RIBBON OUT error. 6/28/17 ZT510 User Guide P1095460-001..
• Page 44 ( ), and then over the platen roller ( Extend approximately 18 in. (500 mm) of media out of the printer. Remove and discard the labels from this exposed media, leaving just the liner. P1095460-001 ZT510 User Guide 6/28/17..
• Page 45 Load the Media—Peel-Off Mode or Applicator Mode Feed the liner behind the rewind/liner take-up plate. If desired, slide a core onto the rewind spindle until it is flush against the guide plate. A core is not necessary for liner take-up. 6/28/17 ZT510 User Guide P1095460-001..
• Page 46 Reinstall the spindle hook over the liner. Insert the long end of the hook into the small hole on the guide plate ( ). Insert the short end of the hook into the hole in the center of the adjusting nut ( P1095460-001 ZT510 User Guide 6/28/17..
• Page 47 Push back the media as far as it goes, and then slide in the outer media guide until it just touches the edge of the media. Tighten the thumb screw that is located on the bottom of the outer media guide. 6/28/17 ZT510 User Guide P1095460-001..
• Page 48 Calibrate the Ribbon and Media Sensors on page 179. If desired, print a configuration or other label to verify that your printer is able to print. (See PRINT INFORMATION on page 119.) Media loading in Peel-Off mode is complete. P1095460-001 ZT510 User Guide 6/28/17..

• Page 49: Rewind Mode

  If you have not already done so, follow the instructions in the section Insert the Media into the Printer on page If necessary, install the rewind/liner take-up plate in the rewind position as shown. See Install the Rewind/Liner Take-Up Plate on page 192 for instructions. 6/28/17 ZT510 User Guide P1095460-001..
• Page 50 Slide a core onto the rewind spindle until it is flush against the guide plate. Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Open the printhead assembly by rotating the printhead-open lever upward. P1095460-001 ZT510 User Guide 6/28/17..
• Page 51 Printer Setup and Operation Load the Media—Rewind Mode Loosen the thumb screw that is located on the bottom of the outer media guide ( Slide the outer media guide all the way out. 6/28/17 ZT510 User Guide P1095460-001..
• Page 52 Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Push the media forward until it passes under the printhead assembly ( ), under the snap plate ( ), and then over the platen roller ( P1095460-001 ZT510 User Guide 6/28/17..
• Page 53 Printer Setup and Operation Load the Media—Rewind Mode Extend approximately 18 in. (500 mm) of media out of the printer. Feed the media over the rewind/liner take-up plate. 6/28/17 ZT510 User Guide P1095460-001..
• Page 54 Direct Thermal media (no ribbon needed) Continue with step Thermal Transfer media (ribbon needed) If you have not already done so, load ribbon in the printer. See Load the Ribbon on page Continue with step P1095460-001 ZT510 User Guide 6/28/17..
• Page 55 Push back the media as far as it goes, and then slide in the outer media guide until it just touches the edge of the media. Tighten the thumb screw that is located on the bottom of the outer media guide. 6/28/17 ZT510 User Guide P1095460-001..
• Page 56 Calibrate the Ribbon and Media Sensors on page 179. If desired, print a configuration or other label to verify that your printer is able to print. (See PRINT INFORMATION on page 119.) Media loading in Rewind mode is complete. P1095460-001 ZT510 User Guide 6/28/17..

• Page 57: Cutter Mode Or Delayed Cut Mode

  Insert the Media into the Printer on page Caution • The printhead may be hot and could cause severe burns. Allow the printhead to cool. Open the printhead assembly by rotating the printhead-open lever upward. 6/28/17 ZT510 User Guide P1095460-001..
• Page 58 Printer Setup and Operation Load the Media—Cutter Mode or Delayed Cut Mode Loosen the thumb screw that is located on the bottom of the outer media guide ( Slide the outer media guide all the way out. P1095460-001 ZT510 User Guide 6/28/17..
• Page 59 Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers. Push the media forward until it passes under the printhead assembly ( ), under the snap plate ( ), and then through the cutter assembly ( 6/28/17 ZT510 User Guide P1095460-001..
• Page 60 Push back the media as far as it goes, and then slide in the outer media guide until it just touches the edge of the media. Tighten the thumb screw that is located on the bottom of the outer media guide. P1095460-001 ZT510 User Guide 6/28/17..
• Page 61 Calibrate the Ribbon and Media Sensors on page 179. If desired, print a configuration or other label to verify that your printer is able to print. (See PRINT INFORMATION on page 119.) Media loading in Cutter mode is complete. 6/28/17 ZT510 User Guide P1095460-001..

• Page 62: Load The Ribbon

  You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
• Page 63 Align the segments of the ribbon supply spindle. Place the roll of ribbon on the ribbon supply spindle with the loose end of the ribbon unrolling as shown. Push the roll back as far as it will go. 6/28/17 ZT510 User Guide P1095460-001..
• Page 64 4 - 6 in. 100 - 150 mm Peel a label from the media strip. Use this label to attach the end of the ribbon to the media strip. The media strip acts as a ribbon leader. P1095460-001 ZT510 User Guide 6/28/17..
• Page 65 ) and then under the ribbon take-up spindle ( ). Wrap the leader and the ribbon around the ribbon take-up spindle as shown. Rotate the spindle several turns to wind the ribbon and remove any slack. 6/28/17 ZT510 User Guide P1095460-001..
• Page 66 Load the Media on page 32 to load media in the printer. Rotate the printhead-open lever downward until it locks the printhead in place. Close the media door. If necessary, press to enable printing. PAUSE P1095460-001 ZT510 User Guide 6/28/17..

• Page 67: Install The Printer Driver And Connect The Printer To The Computer

  Install the Printer Driver and Connect the Printer to the Computer Install the Printer Driver and Connect the Printer to the Computer In this section, you are shown how to use the Zebra Setup Utilities program to prepare a ® computer running Microsoft Windows for the printer driver before connecting the printer to any of the computer’s data communication interfaces.
• Page 68 You are prompted to read and accept the End User License Agreement (EULA). If you agree with the terms of the EULA, click ACCEPT AND BEGIN DOWNLOAD NOW Depending on your browser, you are given options to run or save the executable file. P1095460-001 ZT510 User Guide 6/28/17..
• Page 69 Run the executable file. If your computer prompts you for permission to run the file, click the appropriate button to allow it to run. What the computer displays next depends on whether Zebra Setup Utilities was already installed. Follow the instructions based on what your computer prompts you to do.
• Page 70 Printer Setup and Operation Install the Printer Driver and Connect the Printer to the Computer New Installations of Zebra Setup Utilities Click Next. You are prompted again to read and accept the End User License Agreement (EULA). If you agree with the terms of the EULA, check the box that says I accept the terms of the license agreement Click Next.
• Page 71 You are prompted to select a location for program shortcuts. Change the location, if desired, and then click Next. You are prompted to complete the InstallAware wizard. Skip to Continuing with New or Updated Installations on page 6/28/17 ZT510 User Guide P1095460-001..
• Page 72 Printer Setup and Operation Install the Printer Driver and Connect the Printer to the Computer Updating Existing Installations of Zebra Setup Utilities Click Next. You are prompted to choose the features that you would like to install. Click Next. You are prompted to complete the InstallAware wizard.
• Page 73 Continuing with New or Updated Installations Click Next. Installation begins. During installation, you are presented with information about drivers. Read the information, and then check the box that says “I have read the information above”. 6/28/17 ZT510 User Guide P1095460-001..
• Page 74 Check the box that says “Run Zebra Setup Utilities now.” Click Finish. What the computer displays next depends on whether any Zebra printer drivers are already installed on your computer. Follow the instructions based on what your computer displays. If your computer..
• Page 75 Continue with USB port Connecting the printer to a USB port on your computer on page Continue with Serial or optional Adding a Printer from the Zebra Setup Utilities Screen on page parallel port 6/28/17 ZT510 User Guide P1095460-001..

• Page 76: Connect A Computer To The Printer's Usb Port

  To connect the printer to your computer by USB, complete these steps: Running the System Prepare Wizard If you are at the Zebra Setup Utilities screen, you do not need to complete this section. Continue with Connecting the printer to a USB port on your computer on page The first time that you install the Zebra Setup Utilities program and printer drivers, you are prompted to follow the System Prepare Wizard.
• Page 77 Complete the steps in this section only after the System Prepare Wizard prompts you to do so or after you have opened the Zebra Setup Utilities program. If necessary, complete the steps in Install Zebra Setup Utilities on page 67 before continuing.
• Page 78 Plug the female end of the A/C power cord into the A/C power connector on the back of the printer. Plug the male end of the A/C power cord into an appropriate power outlet. 100 – 240 VAC 50 – 60 Hz P1095460-001 ZT510 User Guide 6/28/17..
• Page 79 Install the Printer Driver and Connect the Printer to the Computer—USB Turn on ( ) the printer. As the printer boots up, your computer completes the driver installation and recognizes your printer. The installation for the USB connection is complete. 6/28/17 ZT510 User Guide P1095460-001..

• Page 80: Connect A Computer To The Printer's Serial Or Parallel Port

  To connect the printer to your computer by USB, complete these steps: If you are at the Zebra Setup Utilities screen, you do not need to complete this section. Continue with Adding a Printer from the Zebra Setup Utilities Screen on page..
• Page 81 Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel Select “Other computer ports (Parallel Port, Serial Port, TCP-IP Port, ..), and then click Next. The new printer wizard prompts you to begin the installation procedure. Click Finish. The printer driver wizard displays. 6/28/17 ZT510 User Guide P1095460-001..
• Page 82 Printer Setup and Operation Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel Click Next. You are prompted to select an installation option. Continue with step 6 on page P1095460-001 ZT510 User Guide 6/28/17..
• Page 83 Install the Printer Driver and Connect the Printer to the Computer—Serial or Parallel Adding a Printer from the Zebra Setup Utilities Screen Figure 11 • Zebra Setup Utilities Screen On the Zebra Setup Utilities screen, click Install New Printer. You are prompted to select an installation option. 6/28/17..
• Page 84 Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi) For example, in the part number ZT510x3 – xxxxxxxx ZT510 indicates that the printer is a ZT510 model 3 indicates that the printhead resolution is 300 dpi Click Next.
• Page 85 Click Next. You are prompted to launch other setup wizards. Check the desired options, and then click Finish. The printer driver is installed. If you are prompted that other programs might be affected, click Next. 6/28/17 ZT510 User Guide P1095460-001..
• Page 86 Plug the female end of the A/C power cord into the A/C power connector on the back of the printer. Plug the male end of the A/C power cord into an appropriate power outlet. 100 – 240 VAC 50 – 60 Hz P1095460-001 ZT510 User Guide 6/28/17..
• Page 87 Configuring the printer (if necessary) If necessary, adjust the printer’s port settings to match those of your computer. For more information, see PORTS on page 107. The installation for serial or parallel connections is complete. 6/28/17 ZT510 User Guide P1095460-001..

• Page 88: Connect To Your Network Through The Printer's Ethernet Port

  Local Area Network (LAN) through the printer’s wired print server. For additional information about Zebra print servers, refer to the ZebraNet Wired and Wireless Print Server User Guide. To download the latest version of this guide, go to http://www.zebra.com/zt500-info.
• Page 89 If the printer’s IP address is.. Then.. Continue with 0.0.0.0 Configuring the printer with your LAN information (if necessary) on page 000.000.000.000 Continue with any other value Adding a Printer from the Zebra Setup Utilities Screen on page 6/28/17 ZT510 User Guide P1095460-001..
• Page 90 Connect a Computer to the Printer’s Serial or Parallel Port on page Configure the following printer settings. You can change the values through the Zebra Setup Utilities (click Configure Printer Connectivity on the Zebra Setup Utilities screen) or by the ways listed at the following links. Contact your network administrator for the proper values for your network.
• Page 91 Printer Setup and Operation Install the Printer Driver and Connect the Printer to the Computer—Ethernet Adding a Printer from the Zebra Setup Utilities Screen If necessary, open the Zebra Setup Utilities program. The Zebra Setup Utilities screen displays. Figure 12 • Zebra Setup Utilities Screen Click Install New Printer.
• Page 92 Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi) For example, in the part number ZT510x3 – xxxxxxxx ZT510 indicates that the printer is a ZT510 model 3 indicates that the printhead resolution is 300 dpi..
• Page 93 If you have other applications open, you may be prompted that the driver is Note • locked by another process. You may click Next to continue or Exit to allow you to save your work before continuing with this installation. 6/28/17 ZT510 User Guide P1095460-001..
• Page 94 Click OK. A printer driver is created with the port name that you assigned. The new printer port appears in the list of available ports. Click Next. You are prompted to launch other setup wizards. P1095460-001 ZT510 User Guide 6/28/17..
• Page 95 Check the desired options, and then click Finish. The printer driver is installed. If you are prompted that other programs might be affected, click the appropriate option to continue. The installation for wired (Ethernet) connections is complete. 6/28/17 ZT510 User Guide P1095460-001..

• Page 96: Connect The Printer To Your Wireless Network

  Connect a Computer to the Printer’s Serial or Parallel Port on page Configure the following printer settings. You can change the values through the Zebra Setup Utilities (click Configure Printer Connectivity on the Zebra Setup Utilities screen) or by the ways listed at the following links. Contact your network administrator for the proper values for your network.
• Page 97 Printer Setup and Operation Install the Printer Driver and Connect the Printer to the Computer—Wireless Adding a Printer from the Zebra Setup Utilities Screen If necessary, open the Zebra Setup Utilities program. The Zebra Setup Utilities screen displays. Figure 13 • Zebra Setup Utilities Screen Click Install New Printer.
• Page 98 Y = the printer resolution (2 = 203 dpi, 3 = 300 dpi) For example, in the part number ZT510x3 – xxxxxxxx ZT510 indicates that the printer is a ZT510 model 3 indicates that the printhead resolution is 300 dpi..
• Page 99 If you have other applications open, you may be prompted that the driver is Note • locked by another process. You may click Next to continue or Exit to allow you to save your work before continuing with this installation. 6/28/17 ZT510 User Guide P1095460-001..
• Page 100 Click OK. A printer driver is created with the port name that you assigned. The new printer port appears in the list of available ports. Click Next. You are prompted to launch other setup wizards. P1095460-001 ZT510 User Guide 6/28/17..
• Page 101 Check the desired options, and then click Finish. The printer driver is installed. If you are prompted that other programs might be affected, click the appropriate option to continue. The installation for wireless communication is complete. 6/28/17 ZT510 User Guide P1095460-001..

• Page 102: Print A Test Label And Make Adjustments

  To print a test label and adjust the printer (if necessary), complete these steps: Open the Zebra Setup Utilities to return to the Zebra Setup Utilities screen. Click on one of the available print drivers for your printer.
• Page 103 Click Send to print a printer configuration label. If your connection is working correctly and your printer is correctly loaded with media and ribbon (if used), a printer configuration label prints. Figure 14 • Sample Printer Configuration Label 6/28/17 ZT510 User Guide P1095460-001..
• Page 104 If necessary, modify the printer’s settings to make them match your computer’s settings. Diagnostics and Troubleshooting on page 215. The label prints, but with poor quality or other issues P1095460-001 ZT510 User Guide 6/28/17..

• Page 105: Printer Configuration And Adjustment

  Printer Configuration and Adjustment This section assists you with configuration of and adjustments to the printer. Contents Adjust Printer Settings .....106 Calibrate the Ribbon and Media Sensors .

• Page 106: Adjust Printer Settings

  • The printer’s web pages when the printer has an active wired or wireless print server connection See the ZebraNet Wired and Wireless Print Servers User Guide for more information. Copies of the referenced manuals are available at http://www.zebra.com/manuals. P1095460-001 ZT510 User Guide..
• Page 107 PORTS MENU* — BLUETOOTH MENU* — MIN SECURITY MODE — VIRTUAL DEVICE — SETTINGS MENU* — SENSORS MENU* * Denotes a shortcut to the next user menu. ** Appears in multiple user menus for your convenience. 6/28/17 ZT510 User Guide P1095460-001..

• Page 108: Darkness

  Optimal Darkness and Speed Test on page 225 to determine the best darkness setting. 30.0 Accepted values: Related ZPL command(s): print.tone SGD command used: View and Modify Printer Settings > General Setup > Darkness Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 109: Print Speed

  Select the speed, in inches per second (ips), for printing a label. Slower print speeds typically yield better print quality. 203 dpi = Accepted values: 300 dpi = Related ZPL command(s): media.speed SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 110: Media Type

  Types of Media on page 22 for more information. Related ZPL command(s): ezpl.media_type SGD command used: View and Modify Printer Settings > Media Setup > Media Type Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 111: Print Method

  THERMAL TRANS Accepted values: • —Uses direct thermal media and no ribbon. DIRECT THERMAL • Related ZPL command(s): ezpl.print_method SGD command used: View and Modify Printer Settings > Media Setup > Print Method Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 112: Tear Off

  • Higher numbers move the media out of the printer (the tear line moves closer to the leading edge of the next label). –120 Accepted values: Related ZPL command(s): ezpl.tear_off SGD command used: View and Modify Printer Settings > General Setup > Tear Off Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 113: Print Width

  ^POI ZPL II command. 203 dpi = 0002 300 dpi = 0002 1248 Related ZPL command(s): ezpl.print_width SGD command used: View and Modify Printer Settings > Media Setup > Print Width Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 114: Print Mode

  DELAYED CUT • LINERLESS PEEL • LINERLESS REWIND • LINERLESS TEAR • APPLICATOR • Related ZPL command(s): media.printmode SGD command used: View and Modify Printer Settings > General Setup > Print Mode Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 115: Label Top

  • Positive numbers move the image farther down on the label (away from the printhead) by the specified number of dots. –120 +120 Accepted values: Related ZPL command(s): media.printmode SGD command used: View and Modify Printer Settings > General Setup > Print Mode Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 116: Left Position

  • Positive numbers move the edge of the image toward the right edge of the label. –9999 9999 Accepted values: Related ZPL command(s): zpl.left_position SGD command used: View and Modify Printer Settings > Advanced Setup > Left Position Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 117: Reprint Mode

  When reprint mode is enabled, you can reprint the last label printed by pressing and holding or by pressing the when at the printer’s Idle Display. PAUSE + CANCEL DOWN ARROW Accepted values: • • Related ZPL command(s): ezpl.reprint_mode SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 118: Label Length Max

  7.0 inches (178 mm). Label length (including interlabel gap) Interlabel gap Minimum label length value Related ZPL command(s): ezpl.label_length_max SGD command used: View and Modify Printer Settings > Media Setup > Maximum Length Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 119: Print Information

  • stored in RAM or Flash memory. —Prints the previous six labels. • —Shows the sensor settings compared to actual sensor SENSOR PROFILE • readings. To interpret the results, see Sensor Profile on page 228. 6/28/17 ZT510 User Guide P1095460-001..
• Page 120 SENSOR PROFILE: Hold during printer power-up. FEED + CANCEL View and Modify Printer Settings > Print Listings on Label Printer web page: Figure 16 • Sample Network Figure 15 • Sample Printer Configuration Label Configuration Label P1095460-001 ZT510 User Guide 6/28/17..

• Page 121: Idle Display

  Select the information shown on the printer’s display when the printer is idle. FW VERSION Accepted values: • IP ADDRESS • MM/DD/YY 24 HR • MM/DD/YY 12 HR • DD/MM/YY 24 HR • DD/MM/YY 12 HR • device.idle_display_format SGD command used: device.idle_display_value 6/28/17 ZT510 User Guide P1095460-001..

• Page 122: Power Up Action

  —Sets the media and web thresholds without adjusting sensor SHORT CAL • gain, determines the label length, and feeds the media to the next web. Related ZPL command(s): ezpl.power_up_action SGD command used: View and Modify Printer Settings > Calibration Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 123: Head Close Action

  —Sets the media and web thresholds without adjusting sensor SHORT CAL • gain, determines the label length, and feeds the media to the next web. Related ZPL command(s): ezpl.head_close_action SGD command used: View and Modify Printer Settings > Calibration Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 124: Load Defaults

  —Reinitializes the printer’s wired or wireless print server. With NETWORK • a wireless print server, the printer also reassociates with your wireless network. —Loads settings from the last permanent save. LAST SAVED • FACTORY: ^JUF Related ZPL command(s): NETWORK: ^JUN LAST SAVED: ^JUR P1095460-001 ZT510 User Guide 6/28/17..
• Page 125 LAST SAVED: N/A FACTORY: View and Modify Printer Settings > Restore Default Printer web page: Configuration NETWORK: Print Server Settings > Reset Print Server LAST SAVED: View and Modify Printer Settings > Restore Saved Configuration 6/28/17 ZT510 User Guide P1095460-001..

• Page 126: Media/ribbon Cal

  View and Modify Printer Settings > Calibration Do not change these settings unless you are told to do so Important • by Zebra Technical Support or by an authorized service technician. P1095460-001 ZT510 User Guide 6/28/17..

• Page 127: Diagnostic Mode

  227. DISABLED Accepted values: • ENABLED • to enable, to disable Related ZPL command(s): device.diagnostic_print SGD command used: Hold for 2 seconds when the printer is in the Ready state. Control panel key(s): PAUSE FEED 6/28/17 ZT510 User Guide P1095460-001..

• Page 128: Energy Star

  Press any button on the control panel to bring the printer back to an active state. Accepted values: • • power.energy_star.enable SGD command used: power.energy_star_timeout (to set the amount of idle time before Energy Star is invoked) P1095460-001 ZT510 User Guide 6/28/17..

• Page 129: Config Info To Usb

  Printer Home Page > View Printer Configuration Printer web page: (to view printer configuration information on your web browser) View and Modify Printer Settings > Print Listings on Label (to print the configuration information on labels) 6/28/17 ZT510 User Guide P1095460-001..

• Page 130: Zbi Enabled

  PASSWORD PROTECT — PRINT TEST FORMAT Zebra Basic Interpreter (ZBI 2.0™) is a programming option that may be purchased for your printer. If you would like to purchase this option, contact your Zebra reseller for more information. (identifies if the ZBI 2.0 option is enabled or disabled on the zbi.key..

• Page 131: Run Zbi Program

  DOWN ARROW Press to select . If no program exists, the option does not RIGHT SELECT perform an action. Related ZPL command(s): zbi.control.run SGD command used: Printer Home Page > Directory Listing Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 132: Stop Zbi Program

  If necessary, use the to select the file from this menu. UP ARROW DOWN ARROW Press to select RIGHT SELECT STOP Related ZPL command(s): zbi.control.terminate SGD command used: Printer Home Page > Directory Listing Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 133: Print Usb File

  SELECT ALL USB Flash drive. Use the to select a file from this menu. UP ARROW DOWN ARROW Press to select RIGHT SELECT PRINT usb.host.read_list SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 134: Copy Usb File To E

  SELECT ALL the USB Flash drive. Use the to select a file from this menu. UP ARROW DOWN ARROW Press to select RIGHT SELECT STORE usb.host.read_list SGD command used: P1095460-001 ZT510 User Guide 6/28/17..

• Page 135: Store E: File To Usb

  SELECT ALL from the printer on the USB Flash drive. Use the to select a file from this menu. UP ARROW DOWN ARROW Press to select RIGHT SELECT STORE usb.host.write_list SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 136: Print Station

  For more information about using the command or the SGD commands related to this feature, refer to the Zebra Programming Guide. You can download a copy of the manual from http://www.zebra.com/manuals/. (must be set to ON) usb.host.keyboard_input..

• Page 137: Password Protect

  — PRINT TEST FORMAT Select the level of password protection for user menu items. The default printer password is 1234 NONE Accepted values: • SELECTED • • (to change the printer password) Related ZPL command(s): 6/28/17 ZT510 User Guide P1095460-001..

• Page 138: Print Test Format

  . Hold until the first control panel light PAUSE PAUSE turns off. (Formerly called a PAUSE self test.)* * This test sequence prints a large number of labels. See PRINT LINE on page 222 additional information. P1095460-001 ZT510 User Guide 6/28/17..

• Page 139: Active Print Server

  ESSID — CHANNEL — SIGNAL — IP PORT — IP ALTERNATE PORT — PRINT INFORMATION — RESET NETWORK — VISIBILITY AGENT — LOAD DEFAULTS View whether the wired or wireless print server is currently active. 6/28/17 ZT510 User Guide P1095460-001..

• Page 140: Primary Network

  IP ALTERNATE PORT — PRINT INFORMATION — RESET NETWORK — VISIBILITY AGENT — LOAD DEFAULTS View or modify whether the wired or wireless print server is considered primary. You may select which one is primary. P1095460-001 ZT510 User Guide 6/28/17..

• Page 141: Wired Ip Address

  IP Address Changing on page 244 for additional information. for each field Accepted values: Related ZPL command(s): internal_wired.ip.addr SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings 6/28/17 ZT510 User Guide P1095460-001..

• Page 142: Wired Subnet Mask

  IP Address Changing on page 244 for additional information. for each field Accepted values: Related ZPL command(s): internal_wired.ip.netmask SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings P1095460-001 ZT510 User Guide 6/28/17..

• Page 143: Wired Gateway

  IP Address Changing on page 244 for additional information. for each field Accepted values: Related ZPL command(s): internal_wired.ip.gateway SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings 6/28/17 ZT510 User Guide P1095460-001..

• Page 144: Wired Ip Protocol

  • RARP • BOOTP • DHCP • DHCP & BOOTP • PERMANENT • Related ZPL command(s): internal_wired.ip.protocol SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings P1095460-001 ZT510 User Guide 6/28/17..

• Page 145: Wired Mac Address

  VISIBILITY AGENT — LOAD DEFAULTS View the Media Access Control (MAC) address of the wired print server. internal_wired.mac_addr SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings 6/28/17 ZT510 User Guide P1095460-001..

• Page 146: Wlan Ip Address

  IP Address Changing on page 244 for additional information. for each field Accepted values: Related ZPL command(s): ip.addr wlan.ip.addr SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup P1095460-001 ZT510 User Guide 6/28/17..

• Page 147: Wlan Subnet Mask

  IP Address Changing on page 244 for additional information. for each field Accepted values: Related ZPL command(s): wlan.ip.netmask SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup 6/28/17 ZT510 User Guide P1095460-001..

• Page 148: Wlan Gateway

  IP Address Changing on page 244 for additional information. for each field Accepted values: Related ZPL command(s): wlan.ip.gateway SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup P1095460-001 ZT510 User Guide 6/28/17..

• Page 149: Wlan Ip Protocol

  • RARP • BOOTP • DHCP • DHCP & BOOTP • PERMANENT • Related ZPL command(s): wlan.ip.protocol SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup 6/28/17 ZT510 User Guide P1095460-001..

• Page 150: Wlan Mac Address

  VISIBILITY AGENT — LOAD DEFAULTS View the Media Access Control (MAC) address of the wireless print server. wlan.mac_addr SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup P1095460-001 ZT510 User Guide 6/28/17..

• Page 151: Essid

  This setting, which cannot be modified from the control panel, gives the ESSID for the current wireless configuration. 32-character alphanumeric string (default Accepted values: wlan.essid SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup 6/28/17 ZT510 User Guide P1095460-001..

• Page 152: Channel

  LOAD DEFAULTS View the wireless channel being used when the wireless network is active and authenticated. wlan.channel SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup P1095460-001 ZT510 User Guide 6/28/17..

• Page 153: Signal

  — LOAD DEFAULTS View the wireless signal strength when the wireless network is active and authenticated. wlan.signal_strength SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: Wireless Setup 6/28/17 ZT510 User Guide P1095460-001..
• Page 154 Normal TCP communications from the host should be directed to this port. internal_wired.ip.port SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings P1095460-001 ZT510 User Guide 6/28/17..

• Page 155: Ip Alternate Port

  Print servers supporting this command will monitor both the primary port and the Note • alternate port for connections at the same time. internal_wired.ip.port_alternate SGD command used: View and Modify Printer Settings > Network Communications Setup > Printer web page: TCP/IP Settings 6/28/17 ZT510 User Guide P1095460-001..

• Page 156: Reset Network

  You must reset the print server to allow changes to the network settings to take Important • effect. Related ZPL command(s): device.reset SGD command used: Print Server Settings > Reset Print Server Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 157: Visibility Agent

  LOAD DEFAULTS When the printer is connected to a wired or wireless network, it will attempt to connect to Zebra’s Asset Visibility Service via the Cloud-based Zebra Printer Connector using an encrypted, certificate-authenticated web socket connection. The printer sends Discovery Data and Settings and Alerts Data.

• Page 158: Language

  Related ZPL command(s): display.language SGD command used: View and Modify Printer Settings > General Setup > Language Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 159: Command Language

  Adjust Printer Settings LANGUAGE > COMMAND LANGUAGE LANGUAGE — LANGUAGE — COMMAND LANGUAGE — COMMAND CHAR — CONTROL CHAR — DELIMITER CHAR — ZPL MODE — VIRTUAL DEVICE View or select the appropriate command language. 6/28/17 ZT510 User Guide P1095460-001..

• Page 160: Command Char

  If you are setting the value through the control panel, the printer will skip any value that is already in use. Accepted values: Related ZPL command(s): zpl.caret SGD command used: View and Modify Printer Settings > ZPL Control Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 161: Control Char

  Set the control prefix character to match what is used in your label formats. Accepted values: Related ZPL command(s): zpl.control_character SGD command used: View and Modify Printer Settings > ZPL Control Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 162: Delimiter Char

  II format instructions. Set the delimiter character to match what is used in your label formats. Accepted values: Related ZPL command(s): zpl.delimiter SGD command used: View and Modify Printer Settings > ZPL Control Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 163: Zpl Mode

  The printer remains in the selected mode until it is changed in one of the ways listed here. ZPL II Accepted values: • • Related ZPL command(s): zpl.zpl_mode SGD command used: View and Modify Printer Settings > ZPL Control Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 164: Virtual Device

  If any Virtual Device apps are installed on your printer, you may view or enable/disable them from this user menu. For more information about Virtual Devices, go to the User Guide for the appropriate Virtual Device, or contact your local reseller. P1095460-001 ZT510 User Guide 6/28/17..

• Page 165: Sensor Type

  The transmissive sensor typically is used for other media types. TRANSMISSIVE Accepted values: • REFLECTIVE • Related ZPL command(s): device.sensor_select SGD command used: View and Modify Printer Settings > Media Setup Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 166: Label Sensor

  Set the sensitivity of the label sensor. This value is set during sensor calibration. Do not change this setting unless you Important • are told to do so by Zebra Technical Support or by an authorized service technician. Accepted values: ezpl.label_sensor SGD command used: View and Modify Printer Settings >..

• Page 167: Take Label

  Set the intensity of the take label LED. This value is set during sensor calibration. Do not change this setting unless you Important • are told to do so by Zebra Technical Support or by an authorized service technician. Accepted values: ezpl.take_label SGD command used: View and Modify Printer Settings >..

• Page 168: Baud Rate

  Accepted values: • 57600 • 38400 • 28800 • 19200 • 14400 • 9600 • 4800 • Related ZPL command(s): comm.baud SGD command used: View and Modify Printer Settings > Serial Communications Setup Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 169: Data Bits

  Select the data bits value that matches the one being used by the host computer. Accepted values: Related ZPL command(s): comm.data_bits SGD command used: View and Modify Printer Settings > Serial Communications Setup Printer web page: 6/28/17 ZT510 User Guide P1095460-001..

• Page 170: Parity

  Select the parity value that matches the one being used by the host computer. NONE Accepted values: • EVEN • • Related ZPL command(s): comm.parity SGD command used: View and Modify Printer Settings > Serial Communications Setup Printer web page: P1095460-001 ZT510 User Guide 6/28/17..

• Page 171: Host Handshake

  Select the handshake protocol that matches the one being used by the host computer. XON/XOFF Accepted values: • RTS/CTS • DSR/DTR • Related ZPL command(s): comm.handshake SGD command used: View and Modify Printer Settings > Serial Communications Setup Printer web page: 6/28/17 ZT510 User Guide P1095460-001..
• Page 172 Printer Configuration and Adjustment Adjust Printer Settings PORTS > WML PORTS — BAUD RATE — DATA BITS — PARITY — HOST HANDSHAKE — WML View the Wireless Markup Language (WML) version. This value cannot be changed. P1095460-001 ZT510 User Guide 6/28/17..

• Page 173: Bluetooth Address

  Adjust Printer Settings BLUETOOTH > BLUETOOTH ADDRESS BLUETOOTH — BLUETOOTH ADDRESS — MODE — DISCOVERY — CONNECTED — BT SPEC VERSION — MIN SECURITY MODE View the printer’s Bluetooth Device Address bluetooth.address SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 174: Mode

  Adjust Printer Settings BLUETOOTH > MODE BLUETOOTH — BLUETOOTH ADDRESS — MODE — DISCOVERY — CONNECTED — BT SPEC VERSION — MIN SECURITY MODE View the Bluetooth connection pair printer’s device type—Slave (typical) or Master. P1095460-001 ZT510 User Guide 6/28/17..

• Page 175: Discovery

  CONNECTED — BT SPEC VERSION — MIN SECURITY MODE Select if the printer is “Discoverable” for Bluetooth device pairing. ON—Enables Bluetooth discoverable mode. Accepted values: • OFF—Disables Bluetooth discoverable mode. • bluetooth.discoverable SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 176: Connected

  Adjust Printer Settings BLUETOOTH > CONNECTED BLUETOOTH — BLUETOOTH ADDRESS — MODE — DISCOVERY — CONNECTED — BT SPEC VERSION — MIN SECURITY MODE View the Bluetooth connection status to its paired device (Yes or No). P1095460-001 ZT510 User Guide 6/28/17..

• Page 177: Bt Spec Version

  Adjust Printer Settings BLUETOOTH > BT SPEC VERSION BLUETOOTH — BLUETOOTH ADDRESS — MODE — DISCOVERY — CONNECTED — BT SPEC VERSION — MIN SECURITY MODE View the Bluetooth operational specification level. bluetooth.radio_version SGD command used: 6/28/17 ZT510 User Guide P1095460-001..

• Page 178: Min Security Mode

  Adjust Printer Settings BLUETOOTH > MIN SECURITY MODE BLUETOOTH — BLUETOOTH ADDRESS — MODE — DISCOVERY — CONNECTED — BT SPEC VERSION — MIN SECURITY MODE View the printer’s Bluetooth minimum level of applied security. P1095460-001 ZT510 User Guide 6/28/17..

• Page 179: Calibrate The Ribbon And Media Sensors

  CANCEL • Send the ezpl.manual_calibration SGD command to the printer. See the Zebra Programming Guide for more information about this command. • Navigate to the following menu item on the control panel display. This item is located under the TOOLS menu and the SENSORS menu. Press..
• Page 180 Open the printhead assembly by rotating the printhead-open lever upward. Extend the media approximately 8 in. (203 mm) out of the printer. Remove the exposed labels so that only the liner remains. P1095460-001 ZT510 User Guide 6/28/17..
• Page 181 Calibrate the Ribbon and Media Sensors Pull the media into the printer so that only the backing is in the sensor. Remove the ribbon (if used). Rotate the printhead-open lever downward until it locks the printhead in place. 6/28/17 ZT510 User Guide P1095460-001..

• Page 182: Please Wait

  When the process is complete: The SUPPLIES light stops flashing. • The PAUSE light flashes yellow. • The control panel displays: • RELOAD ALL CONTINUE Open the printhead assembly by rotating the printhead-open lever upward. P1095460-001 ZT510 User Guide 6/28/17..
• Page 183 Calibrate the Ribbon and Media Sensors Pull the media forward until a label is positioned under the media sensors. Reload the ribbon (if used). Rotate the printhead-open lever downward until it locks the printhead in place. 6/28/17 ZT510 User Guide P1095460-001..
• Page 184 Printer Configuration and Adjustment Calibrate the Ribbon and Media Sensors Close the media door. Press to enable printing. PAUSE P1095460-001 ZT510 User Guide 6/28/17..

• Page 185: Adjust The Printhead Pressure And Toggle Position

  • media may move from side to side during printing • printing may be too light or too dark on one side of the media Figure 17 • Printhead Pressure Toggles Inside toggle Outside toggle 6/28/17 ZT510 User Guide P1095460-001..

• Page 186: Toggle Position Adjustment

  To adjust the printhead toggle positions, complete these steps: 1. Rotate the printhead-open lever upward to lessen the pressure on the toggles. 2. Loosen the locking nut at the top of the toggle to be moved. P1095460-001 ZT510 User Guide 6/28/17..
• Page 187 3. Reposition the toggle as necessary to provide even pressure on the media. For extremely narrow media, position the inside toggle over the center of the media, and decrease the pressure on the outside toggle. 4. Tighten the locking nut. 6/28/17 ZT510 User Guide P1095460-001..

• Page 188: Printhead Pressure Adjustment

  3. Initiate the PRINT LINE option of PRINT TEST FORMAT on page 138. 4. While printing labels, use the control panel to lower the darkness setting until the labels are printing gray instead of black. (See DARKNESS on page 108.) P1095460-001 ZT510 User Guide 6/28/17..
• Page 189 9. While printing labels, use the control panel to raise the darkness setting until the labels are again printing black instead of gray. (See DARKNESS on page 108.) 10. Check the print quality, and if necessary, repeat this procedure until the printhead pressure is adequate. 6/28/17 ZT510 User Guide P1095460-001..

• Page 190: Remove Used Ribbon

  Doing so may damage the spindle. While holding the ribbon take-up spindle, turn the ribbon release knob to the left until it stops. The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon. P1095460-001 ZT510 User Guide 6/28/17..
• Page 191 After the ribbon release bars have pivoted down, if possible, turn the ribbon take-up spindle one full to the right to help loosen the ribbon on the spindle. Slide the used ribbon off of the ribbon take-up spindle and discard. 6/28/17 ZT510 User Guide P1095460-001..

• Page 192: Install The Rewind/liner Take-up Plate

  The rewind/liner take-up plate is used in different positions for Rewind mode versus Peel mode or Applicator Mode. Peel Mode/Applicator Mode To install the rewind/liner take-up plate for Peel mode or Applicator mode: Loosen the two knurled nuts on the outside stud on the printer’s base. P1095460-001 ZT510 User Guide 6/28/17..
• Page 193 Install the Rewind/Liner Take-Up Plate Align the large holes of the keyholes in the rewind/peel plate over the knurled nuts, and then slide the plate down until it hits the studs. Tighten the two knurled nuts. 6/28/17 ZT510 User Guide P1095460-001..

• Page 194: Rewind Mode

  Install the Rewind/Liner Take-Up Plate Rewind Mode To install the rewind/liner take-up plate for Rewind mode: Align the upper and lower lips of the rewind plate with the slots in the print mechanism and the rewind assembly. P1095460-001 ZT510 User Guide 6/28/17..
• Page 195 Printer Configuration and Adjustment Install the Rewind/Liner Take-Up Plate Slide the plate into the slots until it stops. 6/28/17 ZT510 User Guide P1095460-001..
• Page 196 Printer Configuration and Adjustment Install the Rewind/Liner Take-Up Plate ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ P1095460-001 ZT510 User Guide 6/28/17..

• Page 197: Routine Maintenance

  Routine Maintenance This section provides routine cleaning and maintenance procedures. Contents Cleaning Schedule and Procedures....198 Clean the Exterior, the Media Compartment, and the Sensors .

• Page 198: Cleaning Schedule And Procedures

  Take-label sensor Air blow Once every six months. * Zebra recommends using the Preventive Maintenance Kit (p/n 47362 or p/n 105950-035 - multipack). In place of this kit, you may use a clean swab dipped in 99.7% isopropyl alcohol. P1095460-001..

• Page 199: Clean The Exterior, The Media Compartment, And The Sensors

  You may clean the exterior surfaces of the printer with a lint-free cloth and a small amount of a mild detergent, if necessary. Do not use harsh or abrasive cleaning agents or solvents. Zebra is not responsible for damage caused by the use of cleaning fluids on this Important •..

• Page 200: Clean The Printhead And Platen Roller

  You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.
• Page 201 Open the printhead assembly by rotating the printhead-open lever upward. Remove the ribbon (if used) and the media. Using the swab from a Zebra Preventive Maintenance Kit, wipe along the brown strip on the printhead assembly from end to end. In place of the Preventive Maintenance Kit, you may use a clean swab dipped in 99.7% isopropyl alcohol.
• Page 202 Reload the ribbon (if used) and the media. For instructions, see Load the Ribbon on page 62 Load the Media on page Rotate the printhead-open lever downward until it locks the printhead in place. P1095460-001 ZT510 User Guide 6/28/17..
• Page 203 If performing this procedure does not improve print quality, try cleaning the Note • printhead with Save-A-Printhead cleaning film. This specially coated material removes contamination buildup without damaging the printhead. Call your authorized Zebra reseller for more information. 6/28/17 ZT510 User Guide..

• Page 204: Clean And Lubricate The Cutter Module

  Caution • Turn off ( O ) the printer and disconnect it from the power source before performing the following procedure. Turn off (O) the printer and disconnect the AC power cord. Raise the media door. Remove the media from the cutter module. P1095460-001 ZT510 User Guide 6/28/17..
• Page 205 Routine Maintenance Cleaning Schedule and Procedures Remove the cutter catch tray (if used). Loosen and remove the thumbscrew and lock washer on the cutter shield. 6/28/17 ZT510 User Guide P1095460-001..
• Page 206 If the blade is… Then… Continue with step 8 to remove the cutter module from the Lowered printer so that you can rotate the blade upward. Skip to step 9 on page 209. Fully exposed P1095460-001 ZT510 User Guide 6/28/17..
• Page 207 ) in the printer, and then lift the cutter module out of the printer. Take care not to damage the wires that connect the cutter module to the printer. If desired, you may disconnect these wires. 6/28/17 ZT510 User Guide P1095460-001..
• Page 208 ) with the corresponding 8-e. slots ( ) in the printer, and then slide the cutter assembly back into the printer. Take care not to damage the wires that connect the cutter module to the printer. P1095460-001 ZT510 User Guide 6/28/17..
• Page 209 Using the swab from the Preventive Maintenance Kit (part number 47362), wipe along the upper cutting surface and the cutter blade. In place of the Preventive Maintenance Kit, you may use a clean swab dipped in 99.7% isopropyl alcohol. Allow the solvent to evaporate. 6/28/17 ZT510 User Guide P1095460-001..
• Page 210 PTFE oil lubricant. Apply an even layer along all exposed surfaces of both cutter blades. Remove any excess oil so that none of it comes in contact with the printhead or platen roller. P1095460-001 ZT510 User Guide 6/28/17..
• Page 211 Replace the cutter shield and secure it with the thumbscrew and lock washer that you removed earlier. Reinstall the media. Close the media door. Plug the printer into its power source, and then turn on ( ) the printer. The cutter blade returns to its operating position. 6/28/17 ZT510 User Guide P1095460-001..
• Page 212 Routine Maintenance Cleaning Schedule and Procedures Reinstall the cutter catch tray (if used). If the cutter continues to perform unsatisfactorily, contact an authorized service technician. P1095460-001 ZT510 User Guide 6/28/17..

• Page 213: Replacing Printer Components

  For optimal printing quality and proper printer performance across our product line, Zebra strongly recommends the use of genuine Zebra™ supplies as part of the total solution. Specifically, the ZT500 Series printers are designed to work only with genuine Zebra™..
• Page 214 Routine Maintenance Lubrication ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ P1095460-001 ZT510 User Guide 6/28/17..

• Page 215: Diagnostics And Troubleshooting

  This section provides diagnostic tests and other information that may help you to optimize printing or to troubleshoot issues with your printer. For videos of some common procedures, go to http://www.zebra.com/zt500-info. Contents QR Codes and QuickHelp Pages..... . 216 Judging Barcode Quality .

• Page 216: Qr Codes And Quickhelp Pages

  The printer displays a QuickHelp page specific to that error message. This page includes a QR code, such as this. 2. Scan the QR code with a smartphone. Your phone accesses either a video specific to that error message or the Zebra support page for your printer. P1095460-001..

• Page 217: Judging Barcode Quality

  • The normal barcode will be “in-spec.” • Small character alpha numerics will be bold and could be slightly filled in. • The rotated barcode spaces are small when compared to the “in-spec” code, possibly making the code unreadable. 6/28/17 ZT510 User Guide P1095460-001..
• Page 218 • Both normal and rotated barcodes will be in spec, but small alphanumeric characters may not be complete. Too Light Labels that are too light are obvious. • Both normal and rotated barcodes have incomplete bars and spaces. • Small alphanumeric characters are unreadable. P1095460-001 ZT510 User Guide 6/28/17..

• Page 219: Printer Diagnostic Tests

  Note • For best results, use full-width media when performing these diagnostic tests. • If your media is shorter than the image to be printed, the image extends onto multiple • labels. 6/28/17 ZT510 User Guide P1095460-001..

• Page 220: Print Test Format Option

  Use the numbers on the images to determine the best print darkness. If necessary, change your darkness setting to the one that gave you the best results on the above labels. (See DARKNESS on page 108.) P1095460-001 ZT510 User Guide 6/28/17..
• Page 221 The lines on the image print from the label top and left edge to identify what should be the top-left corner of the label. If necessary, use TEAR OFF on page 112 LEFT POSITION on page 116 to adjust the image location. 6/28/17 ZT510 User Guide P1095460-001..

• Page 222: Print Line

  As an alternate way to initiate the PRINT LINE test sequence, reboot the printer while holding . Release when the first control panel light turns off. (Formerly called a PAUSE PAUSE PAUSE self test.) P1095460-001 ZT510 User Guide 6/28/17..

• Page 223: Image Compression

  You can measure the distance between the hash marks or compare the circles and lines to verify if things are being distorted. 6/28/17 ZT510 User Guide P1095460-001..
• Page 224 Diagnostics and Troubleshooting Printer Diagnostic Tests—Print Test Format Option ELEMENT OUT The printer prints a horizontal image designed to show if a printhead element is not functioning. P1095460-001 ZT510 User Guide 6/28/17..

• Page 225: Optimal Darkness And Speed Test

  If you do not have a barcode verifier, use your eyes or the system scanner to choose the optimal darkness setting based on the labels printed in this self test. 6/28/17 ZT510 User Guide P1095460-001..
• Page 226 If necessary, change the darkness value to the darkness value on the best test label. If necessary, change the print speed to the same speed as on the best test label. P1095460-001 ZT510 User Guide 6/28/17..

• Page 227: Communication Diagnostics Test

  • indicates an overrun error. • indicates a parity error. • indicates noise. To exit this self test and return to normal operation, power cycle the printer or set the option to DIAGNOSTIC MODE DISABLED 6/28/17 ZT510 User Guide P1095460-001..

• Page 228: Sensor Profile

  FEED + CANCEL turns off. Using ZPL Send the ~JG command to the printer. See the Zebra Programming Guide for more information about this command. Using the control panel Navigate to the following item under the SENSORS menu.
• Page 229 If the distances are not the same, the printer may be having difficulty determining where the gaps are located. Figure 22 • Sensor Profile (Media Section) 6/28/17 ZT510 User Guide P1095460-001..

• Page 230: Indicator Lights

  PAUSE light steady red DATA light steady red The printhead was replaced with one that is not a genuine Zebra™ printhead. Install a genuine Zebra™ printhead to continue. STATUS light flashing red The printer is unable to read the dpi setting of the printhead.
• Page 231 NETWORK light flashing green WLAN—The radio is associated with your network and authenticated, but the WLAN signal is weak. NETWORK light steady red A WLAN error condition exists. The printer is not connected to your network. 6/28/17 ZT510 User Guide P1095460-001..

• Page 232: Troubleshooting

  Thermal Transfer mode. See PRINT METHOD on page 111. The printhead was replaced Install a genuine Zebra™ PH NOT AUTHENTICATED with one that is not a genuine printhead. REPLACE PRINTHEAD Zebra™ printhead. STATUS light steady red..
• Page 233 If you are using direct thermal Set the printer for Direct media, the printer is waiting Thermal mode. See PRINT for ribbon to be loaded METHOD on page 111. because it is incorrectly set for thermal transfer mode. 6/28/17 ZT510 User Guide P1095460-001..
• Page 234 The printhead data cable is not Call a service technician to properly connected. hook up the printhead properly. The printhead has a faulty Call a service technician to thermistor. replace the printhead. P1095460-001 ZT510 User Guide 6/28/17..
• Page 235 PRINT WIDTH on page 113. STORING BITMAP Ensure that the data is not directed to a device that is not OUT OF MEMORY installed or is unavailable. STORING FONT If the problem persists, call a service technician. 6/28/17 ZT510 User Guide P1095460-001..

• Page 236: Printing Issues

  Switch to a different type of media or ribbon combination of media and to try to find a compatible combination. ribbon for your application. If necessary, consult your authorized Zebra reseller or distributor for information and advice. Incorrect printhead pressure.

• Page 237: Poor Print Quality

  Switch to a different type of media or ribbon combination of labels and to try to find a compatible combination. ribbon for your application. If necessary, consult your authorized Zebra reseller or distributor for information and advice. The printer is set at an incorrect For optimal print quality, set the darkness to the darkness level.

• Page 238: Missing Print

  The printer is out of calibration. Calibrate the printer. See Calibrate the Ribbon form position and Media Sensors on page 179. The platen roller is dirty. Clean the printhead and platen roller. See Clean the Printhead and Platen Roller on page 200. P1095460-001 ZT510 User Guide 6/28/17..
• Page 239 Load the Media on page Incompatible media. You must use media that meets the printer specifications. Ensure that the interlabel gaps or notches are 2 to 4 mm and consistently placed (see Media Specifications on page 269). 6/28/17 ZT510 User Guide P1095460-001..

• Page 240: Ribbon Issues

  Diagnostics and Troubleshooting Troubleshooting—Ribbon Issues Ribbon Issues For videos of some common procedures, go to http://www.zebra.com/zt500-info. Broken Ribbon Issue Possible Cause Recommended Solution Broken or melted Darkness setting too high. Reduce the darkness setting. See ribbon DARKNESS on page 108 for how to change the darkness setting.
• Page 241 The printer was not calibrated Calibrate the printer. See Calibrate the Ribbon that ribbon is out, even for the label and ribbon being and Media Sensors on page 179. though ribbon is used. loaded correctly. 6/28/17 ZT510 User Guide P1095460-001..

• Page 242: Communications Issues

  Check the communication cable length. See print, then the printer General Specifications on page 262 skips, misplaces, misses, or requirements. distorts the image on the Check the printer driver or software label. communications settings (if applicable). P1095460-001 ZT510 User Guide 6/28/17..

• Page 243: Miscellaneous Issues

  If necessary, refer to the Programming Guide for A command in a label format ZPL, ZBI, Set-Get-Do, Mirror, and WML or call Some parameters changed the parameter back to a service technician. changed unexpectedly. the previous setting. 6/28/17 ZT510 User Guide P1095460-001..
• Page 244 WIRED GATEWAY on page 143 Wireless: WLAN IP ADDRESS on page 146 WLAN SUBNET MASK on page 147 WLAN GATEWAY on page 148 Reset the network using RESET NETWORK on page 156 to save the changes. P1095460-001 ZT510 User Guide 6/28/17..

• Page 245: Calibration Issues

  Power cycle the printer. If that does not solve the on, nothing is on the failure. issue, call a service technician. display, and the printer locks up. The printer locks up Main logic board failure. while booting up. 6/28/17 ZT510 User Guide P1095460-001..
• Page 246 Diagnostics and Troubleshooting Troubleshooting—Miscellaneous Issues P1095460-001 ZT510 User Guide 6/28/17..

• Page 247: Using A Usb Host Port And The Nfc Capabilities

  Using a USB Host Port and the NFC Capabilities This section will help you to learn how to use an optional USB host port on your Zebra printer and how to use the printer’s Near Field Communication (NFC) capability. The information is presented in the form of exercises with some SGD commands listed for advanced users.

• Page 248: Items Required For The Exercises

  1 Terabyte (1 TB). The printer will not recognize drives larger than 1 TB. • a USB keyboard • the various files attached below • the free Zebra Utilities app for your smart phone (search for Zebra Tech in the Google Play store) Files for Completing the Exercises Most of the actual files that you need to complete the exercises in these section are attached here.
• Page 249 ^FT40,70^A0N,28,28^FH^FDThis label was printed using a current date, based on your keyboard input. ^FS Real-Time Clock (RTC) setting ^FT35,260^A0N,28,28^FH^FDThis label was printed by:^FS • prints the Zebra logo graphic ^FT33,319^A0N,28,28^FN1'Enter Name'^FS • prints fixed text • prompts you to enter your..
• Page 250 You may want to download a firmware file for your printer and copy it to your computer for use during the exercises. You may omit doing this if you wish. You can download the latest firmware file from http://www.zebra.com/firmware. P1095460-001..

• Page 251: Usb Host

  File 1: ZEBRA.BMP In the folder, place the following files: /commands • File 2: SAMPLELABEL.TXT • File 3: LOGO.ZPL Insert the USB Flash drive into a USB host port on the front of your printer. 6/28/17 ZT510 User Guide P1095460-001..
• Page 252 Change the path to the location on the printer from which mirror files are retrieved: ! U1 setvar 'usb.mirror.path' 'path' Default: 'zebra' Enable/disable the ability to use the USB port: ! U1 setvar 'usb.host.lock_out' 'value' Values: 'on' 'off' P1095460-001 ZT510 User Guide 6/28/17..

• Page 253: Exercise 2: Print A Label Format From A Usb Flash Drive

  SELECT ALL is available to print all files on the USB Flash drive. If necessary, use the up and down arrow to select USBSTOREDFILE.zpl Press the button to select RIGHT SELECT PRINT The label prints. 6/28/17 ZT510 User Guide P1095460-001..

• Page 254: Exercise 3: Copy Files To/from A Usb Flash Drive

  The printer stores the file in memory. All file names are converted to uppercase. Repeat this process to select the file STOREFMTM1.ZPL Press the button to select RIGHT SELECT STORE The printer stores the file in memory. P1095460-001 ZT510 User Guide 6/28/17..

• Page 255: Select All

  The option SELECT ALL is available to store all of the available files from the printer to the USB Flash drive. Any .ZPL file that is copied will be post-processed such that the contents of the file will be suitable to be sent to a printer for normal execution. 6/28/17 ZT510 User Guide P1095460-001..

• Page 256: Exercise 4: Enter Data For A Stored File With A Usb Keyboard And Print A Label

  The printer prompts for the number of labels to print. Specify the desired quantity of labels, and then press again. <ENTER> The specified number of labels is printed, with your name in the appropriate fields. P1095460-001 ZT510 User Guide 6/28/17..

• Page 257: Near Field Communication (nfc)

  Using the USB Host Ports and the NFC Capabilities Near Field Communication (NFC) Near Field Communication (NFC) The Zebra Print Touch™ feature allows you to touch an Android™-based, NFC-enabled device (such as a smart phone or tablet) to the printer’s NFC logo (Figure 23) to pair the device to the printer.

• Page 258: Exercise 5: Enter Data For A Stored File With A Smart Device And Print A Label

  Bluetooth interface. A copy of this manual is available at http://www.zebra.com/manuals. If you do not have the Zebra Utilities app installed on your device, go to the app store for your device, search for the Zebra Utilities app, and install it.
• Page 259 Using the USB Host Ports and the NFC Capabilities Near Field Communication (NFC) Start the Zebra Utilities app on your device. The Zebra Utilities main menu displays. Perform these steps if you have an Apple device: Tap the icon in the lower-right corner.
• Page 260 Using the USB Host Ports and the NFC Capabilities Near Field Communication (NFC) ___________________________________________________________________ Notes • __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ __________________________________________________________________________ P1095460-001 ZT510 User Guide 6/28/17..

• Page 261: Specifications

  Specifications This section lists general printer specifications, printing specifications, ribbon specifications, and media specifications. Contents General Specifications .....262 Power Specifications .

• Page 262: General Specifications

  Many mobile devices can communicate with the printer within a 30-foot radius of the printer. Connections and Configuration Refer to the Zebra Bluetooth User Guide for specific instructions for configuring your printer to use a Bluetooth interface. A copy of this manual is available at http://www.zebra.com/manuals.
• Page 263 • Can be installed only in the top option slot. • Configuration Refer to the ZebraNet Wired and Wireless Print Servers User Guide for configuration instructions. A copy of this manual is available at http://www.zebra.com/manuals. 6/28/17 ZT510 User Guide P1095460-001..
• Page 264 Connections and Configuration No additional configuration is necessary. External ZebraNet 10/100 Print Server Requires the parallel data interface option Memory 1 Gigabyte DRAM (32 MB user available) 2 Gigabyte Flash (512 MB user available on-board Flash) P1095460-001 ZT510 User Guide 6/28/17..

• Page 265: Power Specifications

  90–265 VAC, 47-63 Hz Power consumption 120 VAC, 60 Hz Inrush Current (Irms) 37.0 Idle Power (Watts) Idle Power (VA) 13.1 Sleep Power (Watts) Sleep Power (VA) 10.4 Print Power (Watts) 123.0 Print Power (VA) 130.0 6/28/17 ZT510 User Guide P1095460-001..

• Page 266: Power Cord Specifications

  IEC 320 connector—This should bear the certification mark of at least one of the known international safety organizations (Figure 25). Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC. Figure 25 • International Safety Organization Certification Symbols P1095460-001 ZT510 User Guide 6/28/17..

• Page 267: Wireless Specifications

  OFDM (16-QAM and 64-QAM with BPSK and • QPSK) RF power 17.89 dBm (EIRP) • 802.11 ac 5.15-5.25 GHz, 5.25-5.35 GHz, 5.47-5.725 GHz • OFDM (16-QAM and 64-QAM with BPSK and • QPSK) RF power 13.39 dBm (EIRP) • 6/28/17 ZT510 User Guide P1095460-001..

• Page 268: Printing Specifications

  3.3 mil to 49 mil Ladder (rotated) 203 dpi 4.9 mil to 49 mil orientation 300 dpi 3.9 mil to 39 mil Vertical registration 6 ips ±0.75 mm > 6 ips ±1.5 mm Horizontal registration ±1.5 mm P1095460-001 ZT510 User Guide 6/28/17..

• Page 269: Media Specifications

  Black mark length (parallel to inside media edge) 0.12 to 0.43 in. (3 to 11 mm) Black mark width (perpendicular to inside media edge) > 0.43 in. (> 11 mm) Black mark location within 0.040 in. (1 mm) of inside media edge 6/28/17 ZT510 User Guide P1095460-001..

• Page 270: Ribbon Specifications

  3.2 in. (81.3 mm) * Zebra recommends using ribbon that is at least as wide as the media to protect the printhead from wear. ** Depending on your application, you may be able to use ribbon narrower than 2 in. (51 mm), as long as the ribbon is wider than the media being used.

• Page 271: Glossary

  Glossary alphanumeric Indicating letters, numerals, and characters such as punctuation marks. backfeed When the printer pulls the media and ribbon (if used) backward into the printer so that the beginning of the label to be printed is properly positioned behind the printhead. Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
• Page 272 Font A complete set of alphanumeric characters in one style of type. Examples include CG Times™, CG Triumvirate Bold Condensed™. ips (inches-per-second) The speed at which the label or tag is printed. Many Zebra printers can print from 1 ips to 14 ips.
• Page 273 The ribbon transfers ink onto the media when heated by the small elements within the printhead. Zebra ribbons have a coating on the back that protects the printhead from wear.
• Page 274 A space on which printing should have occurred, but did not due to an error condition such as wrinkled ribbon or faulty print elements. A void can cause a printed barcode symbol to be read incorrectly or not at all. P1095460-001 ZT510 User Guide 6/28/17..

• Page 275: Index

  Index broken ribbon, 240 buttons on control panel, 18 adhesive test for ribbon coating, 25 adjustments label left position, 116 label top position, 115 calibration maximum label length, 118 Auto Calibrate failed, 245 print darkness, 108 how to set as head-close action, 123 print width, 113 how to set as power-up action, 122 printhead pressure or toggle location, 185..
• Page 276 Index configuration label disposal of printer parts, 213 print through Zebra Setup Utilities, 102 driver installation, 67 various ways to print, 119 conformity declaration, 3 connecting printer to computer or network, 67 electrical specifications, 265 continuous media electronics cover, 14..
• Page 277 238 language how to change from unfamiliar language, 243 languages supported on display, 158 navigation, 19 last saved settings, 124 Near Field Communication (NFC), 257 LCD error messages, 232 limitations and requirements, 262 6/28/17 ZT510 User Guide P1095460-001..
• Page 278 119 print width, 113 print line test labels reprint mode, 117 how to print, 138 settings not taking effect, 243 sample, 222 tear-off position, 112 print method specification, 111 print mode selection, 114 P1095460-001 ZT510 User Guide 6/28/17..
• Page 279 270 stop a ZBI program, 132 when to use, 24 storing the printer, 28 wrinkled ribbon, 240 subnet mask RIBBON IN message, 232 wired, 142 RIBBON OUT message, 233 wireless, 147 surface for printer, 30 6/28/17 ZT510 User Guide P1095460-001..
• Page 280 28 signal, 153 specifications, 267 wrinkled ribbon causes, 240 Zebra Basic Interpreter (ZBI) enable, 130 run a ZBI program, 131 stop a ZBI program, 132 Zebra Global Customer Support, 28 Zebra Printer Connector, 157 P1095460-001 ZT510 User Guide 6/28/17..
• Page 281 Index Zebra Setup Utilities installation, 67 print a test label, 102 ZebraDesigner, 104 ZPL mode, 163 6/28/17 ZT510 User Guide P1095460-001..
• Page 282 Corporate Headquarters Zebra Technologies Corporation 3 Overlook Point Lincolnshire, IL 60069 USA T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766 http://www.zebra.com P1095460-001..